How do you guy's feel about vendors marketing to OUR customers, whether they are HOA's property managers, homeowners, or just anyone that we sell to? I feel that they are doing a great injustice to us, the professionals by telling our customers or potential customers that the product that they sell is the answer to their problems. I do understand that distributors and manufactures are in it for the same reason that we are, to make money, however, when they take the approach that what we are doing is not top of the line and that they, the customers are not spending their money to get the best service that they can, we take the hit.
A particular instance is with the Surface Edger, I received a video for review,
http://vimeo.com/14308464 while I believe that this product is a viable tool for us to use, marketing it to OUR CUSTOMERS as a tool for their use, and making any implications that they can do it for themselves does us no good. The very same is true with the Home Depots, Lowe's and in many instances local and nationwide distributors. I have heard it said many times that HydroTek directly markets to commercial customers with the same equipment that we use, while informing those potential customers that they can do the same thing that we do, for a lower price. I am sure that we all know that they can not and in the end will just make our industry look like we do poor work and charge too much.
When we look at the pictures above we can all recognize that this job was done by a professional, with the knowledge and skill needed to NOT disturb the landscape, a common problem that AMATEURS deal with. So what does this tell you? It tells me that no tool, no matter how well designed, will ever replace us, the professionals. And that we the professional need to start exercising our buying power, by making conscious choices or at least as many as possible and not by from our competition.