It started long before that. I remember vividly getting a call from John 14 years ago because I decided to go with another company to buy a machine, chewing me out because I did not buy from him. Then I ordered some hose from them, and he swapped it, because my wife took them at their word that the hose was comparable quality. When I saw it, and tried to return it, they refused to take it back. I bought four lengths of hose, and all four lengths were toast within a month. I believe that was the last time I ever bought anything from them, until Paul opened his shop, and Allison tried to get me again by charging my Credit Card for items that were more than a month out for shipment.
It was a boondoggle.
