Alright I need to address this since you brought it up. Ron, look I have a lot of respect for you, and I also know that you offer a lot in this industry. I take someone's commitment and word very serious to. A few months back you were down in my area and we were talking on Facebook and even on the phone, and you said that you would swing by the next day to show me a few (not a whole lot) tricks of the trade to help me out. And I believed you so much that I went and found a sitter for my 2 kids, got my trailer from the in-laws had everything set up only to wait the entire day for you not to show up, for you not to commit to your word. Yet I've said nothing to you about it until now. I gave you the benefit of the doubt figuring that maybe you got busy, guess I was just making an excuse for you. I don't know. Not even did I receive a courtesy phone call or email saying that you couldn't make it. We all know you have one those smart phone. I even messaged you that morning reminding you, yet didn't hear from you that day. I even saw pictures of you at hydrotek. So please don't sit here and say you take a someone's word and commitment seriously when you can't even keep your own word. At any time you could have changed your mind and said you can't make it, but you didn't.
So Kris, let me get this straight, you asked Ron, who has been in this business for around 30 years, to stop by and help you. Ron, as usual, tried to commit.
I guess my first question is where are all the phone calls and text messages that I, or most people would have sent like:
"Hey Ron, what time are you going to be here"?
"Ron, are you on your way, I'd like to take you to lunch?"
"Ron are you in town yet?"
Funny, we were just discussing this the other day. The first day I met Ron we were supposed to meet him a 6:30 am at a restaurant for breakfast. By 8 or so I was calling and texting him repeatedly to find out where he was. He showed up about 9:30/10:00 am. So what? He was going out of his way to meet with me, a new guy he barely even knew, for MY benefit. Even if he didn't show up at all it would have been no skin off my back.
When you've driven around with Ron with everything going on from screaming kids in the back of his car,
to customers calling with emergency issues,
to customers wanting to start up service,
to employees calling for reasons that boggle a normal mind,
to new contractors from the boards calling and texting,
to calls from Board members,
to ranting and raving calls from other board members,
to calls from his wife regarding home issues,
to stopping to coordinate new tires on a bunch of trucks,
to dropping off and picking up printed flyers,
to trying to help close deals on three way calls with his salespeople,
to listening to contractors problems on the phone
to dealing with contractors trying to borrow money for some new org they want to start,
to talking with me (or you) about next steps in making sales,
to dealing with broken equipment,
to dealing with his grown kids and whatever needs they happen to be calling about,
all while driving, texting, eating, talking on the phone and conversing in the car.........
all this happening in less than 2 hrs........
.....when you find a way to take over all that stuff he has to deal with, and leave him free to make whatever detour he needs to make to guarantee that he will meet you at some exact place and time, then you can complain about his "not keeping his word".
If you were really that concerned with it you could have easily made multiple texts and calls to find out what was up.
Once we made a huge 100+ mile detour to go through Jackson, Miss, to meet with Chris Tharpe. We got there only to find out that he got called out to clean some fleets and couldn't meet at all. So what? Who cares. We are business people and we have to work in the fly.
Pretty petty of you to try to bring up something like this a month after the fact when you didn't even make the effort to call or text him multiple times.