Hood Cleaning School

Here are my basic assumptions to help clarify why we succeed:

That a person cleaning kitchen exhaust Hood & Duct systems assumes a lot of responsibility and therefore must be a 'Certified' hood cleaner, (even though in most districts technically 'certification' is not required).

That working for someone else will not teach you what you need to know to open/operate a hood & duct cleaning business, that is provide you with certification, paperwork, set you up with equipment, help you get insurance, help you get customers in your home territory, and provide you with continued support.

That most hoods and ducts with proper training can be cleaned safely with just 1 person.

That not all hoods & ducts can be cleaned with just 1 person.

That when you are a "Certified Hood & Duct Cleaner" it means that you have been trained from Advanced Cleaning Systems using the NFPA 96 guidelines and that the "authority having jurisdiction" will recognize that you are "qualified" to clean the hoods and ducts of commercial cooking establishments. The "authority having jurisdiction" will either be the Fire Marshal or other person given the task of verifying that the commercial cooking establishments are having their hoods and ducts cleaned properly.

That if you already own a power washing company that you will have most of the equipment needed to clean the hoods and ducts and will not require our equipment package. But that if you need any type of specialty equipment that we will be able to outfit you.

That we use a specialty commercial grade power washer specifically chosen for the cleaning of kitchen exhaust systems. This is a low output machine that runs on electricity and has a hot box. This machine will not be powerful enough for most of the power washing that ya'll currently perform, but for our needs is perfect.

That we use our on line of bio-degradable chemicals that have been formulated for our company and work well with our exclusive cleaning technique, but that if you want to use your own chemicals, or purchase them from any source that you prefer that is fine with us.

That a person can learn in 5 days the necessary information to open/operate a hood & duct cleaning business & will be able to learn our technique safely.

That 50% of our training is on the sales and marketing of your business.

That not everyone is cut out for this business.

Thanks for all of the helpful information. I originally was seeking a helpful audience to help me critique my website and have received this.

If anyone would like to contact me directly, please e-mail me and I'll respond as quickly as possible.

The talk about Mexican has me wanting that for supper.

Have a great day!

Sincerely,

Russell
www.hoodcleaningschool.com
acsbiz@dhdsi.com
 
oh yeah! almost forgot-

Phil Ackland is the 'Guru of Grease' and writes an excellent manual that is included.

Rusty
 
That working for someone else will not teach you what you need to know to open/operate a hood & duct cleaning business, that is provide you with certification, paperwork, set you up with equipment, help you get insurance, help you get customers in your home territory, and provide you with continued support.


Rusty just a few questions about your above quote, you're saying that if someone works for a duct cleaning company say for two years they will not have learned how to clean ducts correctly?

Now the part about operating a hood and duct business, or any business is not all learned on a job but a lot comes from schooling, from having a general business knowledge and the desire to own a business.

This certification you offer is it State or Government certified, or is it is "your" certification paper, sort of like a mail order degree, not saying it is the same but alike in someways.

As for setting them up with equipment, could they not do that for less money on their own and have more choices as to brands etc.? Sure you make money when they go though you but what if someone wanted only the schooling part not the equipment would you teach that to them and charge only for that part?

The part about getting customers, do you personally go out and do the selling for them or are they on their own?

I knew going into pressure washing just what field I wanted to be in, I also knew what fields I did not want to be in, all from talking with others on boards like this.

I also learned most schools out there are not worth the money so what makes yours different?

I just want to know how yours stands out from any other school and how your certified duct and hood cleaner is better suited for the job then say David or Matt or one of thier long time employees?

Oh almost forgot, must your students buy chemicals only from you? is that a part of the papers they sign when they go to your school?

Jon
 
--you're saying that if someone works for a duct cleaning company say for two years they will not have learned how to clean ducts correctly?

No. Obviously on the job experience is the best indicator. But if for 2 years you learn an inferior cleaning technique, the odds are that you will never learn a more efficient method of cleaning.

--Now the part about operating a hood and duct business, or any business is not all learned on a job but a lot comes from schooling, from having a general business knowledge and the desire to own a business.

Yes it comes from both. If I am your employee, you are not going to teach me everything there is to know about your business. What's in it for you. I learn from you then leave, become your competition and you lose an employee and gain competition.

--This certification you offer is it State or Government certified, or is it is "your" certification paper, sort of like a mail order degree, not saying it is the same but alike in someways.

Our certification is simply that you have learned to clean hoods and ducts using our technique. That you have performed this technique independently in a variety of different settings following NFPA 96 guidelines. As mentioned earlier, there is no national certification currently required. Some cities do require a certification, and after completion of our training you will be qualified to take this exam (and pass!).

--As for setting them up with equipment, could they not do that for less money on their own and have more choices as to brands etc.? Sure you make money when they go though you but what if someone wanted only the schooling part not the equipment would you teach that to them and charge only for that part?

We offer 3 packages, training only, training plus a basic equipment package, and training plus a deluxe equipment package. Use of our equipment and chemicals is completely optional. The only thing that is required that you purchase from us are goggles, grease gloves, and special grease boots (or if you supply your own to our specifications). Other than that, you are free to purchase any equipment or chemicals from any source that you prefer. Our technique is built specifically around the equipment and chemicals that we use and we recommend their use.... but it is completely optional.

--The part about getting customers, do you personally go out and do the selling for them or are they on their own?

We market directly for our customers and bid the jobs and then fax them a completed bid sheet. Obviously this is done over the phone and is subject to the info given to us. So we throroughly train our clients how to bid the jobs and they are able to adjust the bid up as necessary or refuse to do the job if circumstances require that. Participation in our marketing plan is optional and it does cost, but for those who are better at cleaning hoods than selling their services it is a perfect match.

--I knew going into pressure washing just what field I wanted to be in, I also knew what fields I did not want to be in, all from talking with others on boards like this.

I agree with you that learning from others is important and that boards like this provide an excellent communication tool. Also realize that just becuase it's on a board doesn't make the information any more accurate. I invite anyone truly interested in our company, to come to Nashville and arrange for a 1 on 1 meeting so that your questions can be answered face to face and you can meet us and realize that we are a legitimate company providing a quality service worth every bit of the investment required.

--I also learned most schools out there are not worth the money so what makes yours different?

I agree that most schools out there aren't worth the money. What makes us different is that we teach a completely unique way of cleaning hoods and ducts using just 1 person, cutting all 'fat' out of the company, and allowing you to work from you home with no employees. Now that is not to say that your spouse isn't able to help you and that on occasion that you don't hire temporary help. What makes us different is that we show you how to do it in real world situations. You will be copying a successful company that has been doing this for 10 years.

--I just want to know how yours stands out from any other school and how your certified duct and hood cleaner is better suited for the job then say David or Matt or one of thier long time employees?

This is the same argument that occured when Registered Nurses first appeard. The quality of the nurse was subject to the quality of the school. It was thought that only nurses who had years of experience were worth anything. But as you know today, that only Registered Nurses are allowed to work. Now hood cleaners like Matt and David are worth their weight in gold plus some. But how many cleaners are there out there that can't find good employees such as these 2. We provide a way for the smaller independent person to earn money providing a service that is required.

--Oh almost forgot, must your students buy chemicals only from you? is that a part of the papers they sign when they go to your school?

Purchase of our chemicals, supplies, equipment, etc. is completely optional. We only provide it for those who want it.

Jon I appreciate all of your excellent questions.

You basically have 4 options if you want to clean kitchen exhaust systems. Teach yourself, become some else's employee, go to a school that teaches the old way of cleaning or go to a school that teaches a new way of cleaning. We simply provide a expeditious manner for owners such as yourself to add to your income producing services without having to work for another company for 2 years. We teach you a new way of cleaning using just 1 person, guarantee you clients, and give you all of the necessary documents that you will require to start cleaning hoods and ducts by the following Monday that you return from our training. If needed we will also outfit you with a complete set of equipment and supplies.

I hope that this has helped shed some light on exactly what it is that we provide that makes us different and makes us worth the extra investment. That's all we are is an investment in your company. We teach you something that has distinct worth that you can directly turn into profit for you company and quickly recoup your initial investment.

Add up the total cost that you spent learning your trade, your chemicals, equipment, supplies, advertising, etc. and see what that total is. Starting out from scratch, would you have paid that amount to start today. And remember that working for someone else while you learn your trade also has cost. While you spend a couple of years with them, where do you live, what does your family do, not to mention the fear of starting out on your own grows.

Looking forward to more great questions.

Rusty
www.hoodcleaningschool.com
acsbiz@dhdsi.com
 
I just don't know where to start. Rusty you have made so many assumptions regarding our field & I would like to address just a few issues.

1. The vast line share of food service accounts require at least two workers. Granted many small units could be cleaned by one person, but the vast majority of our clients are of a size that would require at least two.

With a service window from 10PM to AM one must deal with time so that the second job is completed. One person is limited, due to a time factor. With one person, if a problem occurs it will turn into a disaster in a heartbeat, and that single person must deal with it. Thus missing the second job. A example of this would be, when the fan and the vertical is being addressed and the plastic drops and the floor and equipment are be saturated with water without you knowing. You come off the roof and find the kitchen underwater. The second person keeps a eye on the store, equipment along with the personal safety the other employee.

2. Your selection of equipment show that your techniques are similar to most hood cleaners. However the quality and quantity of the items would lend the operation to very small accounts. 1 pressure washer-substandard 2.100 feet of high pressure hose-you need at least 500 feet 3. Two rolls of plastic-try five 4. Two magnets-Twelve to start 5. One barrel-need two or three. I could go on, however in general this equipment would limit this operation to less than five percent of my clients.

3. Selling accounts from Nashville by the phone might work in Dixie but not out West or up North. Lots of factors come into play and the client is not the best person to get information from. Your man of the ground must look at the system and come up with a price based on time. Then it comes back to price and time. The single person should take at least 40% more time than two man. Based at $40 per man(2) at a three hour job-$240 bid. Single operation 4.5 or $180 That works out to be a $60 spread-But your second job is missed. Why? because you would not be able to exit the second job in time of the morning crew.

The second man is only as good as the manager. When the team is working it is like clockwork. Single man operation have limitations based on factors that are unknown to the single operator

David
 
These assumptions are yours not mine. We have been doing this as a 1 man operation for 10 years and have 200+ restaurants that we service.

Our Basic Equipment Package is just that, a basic package to get one started. It is not meant to be all the supplies that you will need for a year.

We take no more time to clean than the average 2 man team.

We clean to bare metal, using 1 person, no messes, charge less and earn more. These are facts- not me just typing stuff on a computer screen.

Our equipment is chosen for durability and the specific requirements of our cleaning.

It's not meant for general purpose power washing of big rigs or other stuff.

Once again. 1 man can't clean every single hood & duct system. But, 1 man can definitely clean enough restaurants to make a very decent living. All you will need as a single operator is around the 200-250 restaurants, which we help you get, to be successful.

Rusty
www.hoodcleaningschool.com
acsbiz@dhdsi.com


80% of our cleanings occur from 9-11pm with the remaining being done in the mornings and afternoons.

We currently have clients that we are successfully doing their marketing in New York, Indiana, and here in Tennessee.
 
Well said, but one more open question to put this in perspective: If you were a 'one-man' life insurance company, would you insure the life of one of these one-person flue cleaning companies?
Richard
 
Out here we have a saying, "Those who can, do. Those who can't, teach."

Anybody reading this who runs their own business and has taken any college level business courses understands what I'm talking about. Teachers teach because they were unable to make it in the real world.

My only question regarding this exhaust cleaning "school" would be to ask why a power washer who, according to his web site, has supposedly achieved success with his own business would suddenly decide to start "teaching" others. My business is growing at a frantic pace, I can't imagine devoting any time to starting another business to "teach" newbies how to get started and compete directly with me in my own back yard.
 
Look, even a helper putting equipment away and cleaning filters will reduce your time. I will take my two man crew (slowest of four) and clean your clock. One man just can't do the job in the line share of unit and you know it. To say one man can clean as fast as a two man crew is simply ridiculous.

Even if this is true you will have a burnout factor in your second week. One must look long range just not for the short run. Look you are not talking to some bumpkin that just fell off the truck. If you have a good point-great lets learn. You are talking in circles, your equipment is basic, elementary and I don't see the new concept worth $8000. I think that with a week or two with my crew along with some basic college, military, or basic business course, we can train that person for labor and a dinner. I have trained three people and they are doing as well TODAY as compared to your 200 account for ten years.

I went to the Envirospec training for 5 days for $600 and that included lodging and meals-that is value. Your $8000 class doesn't cover meals or lodging.

David
 
Rusty thanks for your answers, timely and fast and for a non hood cleaner I feel they were good also.

I am not here to go pro and con against you or your school nor would I try since I would lose before I start.

Lance I like what you said about Teachers but I am sure that does not cover our public school, or I sure hope not.

Lance you also mentioned the one thing another asked our teacher in Marketing, why is he teaching if he knows so much about business, why does he not own a business and make all that money? His reply was something like it takes a lot of effort and time to run a small business. That answer blew my mind, like what the heck am I doing in HIS class?

Oh well I passed and never took another class he taught.

Jon
 
Rusty thank you for taking the time to reply to some of the questions, your cleaver words are interesting to say the least. I for one would like for you to reply to Jon's original three questions

1) Who certified you ??( what"acredited certification society" do you hold certification from that qualifies you to certifi others ???)

2) Is your school certified with your state and under what classification as a teaching institute?

3) Is it Nfpa certified ( I believe this one was answered for you)( which only leaves two)

Frankly I was wanting to learn this field of cleaning however I am not foolish enough to spend 8 grand for a worthless certificate.
 
This topic like so many others here on this BB has no end. I can understand that what may work in one city or town may not work in another. I have many jobs that can be done effectively by one man in only a few hours, but who wants to go climbing around on a ladder in the middle of the night without someone around to keep an eye on things. Like me when I fall off the ladder or roof.
Rusty, I think most of us agree that many jobs can be done by one person, we just don't think the pro's out weigh the cons in most cases.
I use my smaller jobs a fill, meaning we send two guys to get it done and out of the way on thier way to a bigger job, that may take most of the night.
 
I never said that teaching was replacing our hood cleaning aspect of our business. That is what makes us unique, we are actively teaching what we are actively doing. This is not some sterile environment in a classroom with students sitting around all day learning. This is a very active training session with the average day lasting 10-14 hours of one-on-one training in every aspect of the hood & duct cleaning business.

As far as 200+ restaurants go.... that is all that we want. I never said that it took us 10 years to achieve this either. We simply cherry pick the ones that we want and drop the lower priced ones. We average $100/ hr cleaning and the money is our to keep, not split with employees. We average every 3 months (not industry standard of every 6 months) on cleaning and with 200+ restaurants we are between the magic 350-600 cleanings per year. This company was designed for us- that is no employees. To go over this amount will require hiring helpers full time which we don't want.

David, if you are so successful at training people, how many people have you trained and had a dinner with that are now in the kitchen exhaust cleaning business using just 1 person.

Our certification is from 'Advanced Cleaning Systems'. There is no national certification, state certification, city certification or any other type of certification unless you certify your own members. We were invited to join IKECA when it first started, but why should we have to pay to join, and pay to stay a member. We are not a state certified school. We are not NFPA 96 certified (Who is?). We certify our members and have started our own Certifying Body following the principles of the NFPA 96. Your root questions is what good is our certification? Our certification indicates that our client has had the necessary training to be a 'qualified' hood & duct cleaner which is all that the guidelines indicate. That the 'Authority Having Jurisdiction' will recognize our members as such. Once there is a national certification then we will join it or make our own. All we are saying is that one must be trained to clean kitchen exhaust systems, this doesn't negate those who are already cleaning these systems or indicate that there work is inferior. Our certification doesn't indicate anything more or less than any other certifiying bodies certification means.

If all you want to do is have a 'certificate' and that will make you able to clean hoods and ducts you are missing the point. We offer certification so that our clients' customers know that they are 'qualified' to clean their kitchen exhaust systems. That they have been properly trained to clean them.

We have never had a customer ask to see our certification or even ask if we were certified. They only care about 3 things, do you guarantee your work, how big of a mess are you going to leave, and how much does it cost.

As far as 8 grand for training... nobody is making anybody spend the money. But for those that can see the potential, it's not a question of 8 grand, but when is the next class that I can attend.

Sincerely,


Rusty
www.hoodcleaningschool.com
acsbiz@dhdsi.com
 
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I have freely taken the time to train four people and they are all doing well. In fact one was a employee that split and went on his own. I am willing to have anyone work with one of my TWO man crews and save the $8000. I am a hood cleaner, if I can help someone I will and have offered that on several occasions on this and other bb. My company is 25 years young and our client base is deep and we are still growing. Rusty you fly out west and we will show you how to clean hoods. I think all of us have seen your posts now lets hear from your graduates.

David
 
You said you cherry pick your jobs.
So if you see a job that doesn't fit your criteria, (able to be done with one person in a few hrs) you just don’t bid on it. So if you call on 20 restaurants, how many meet your requirements? How do you do this over the phone? It would seem to me that this would take a full time salesman, which means hiring and training someone to do it or doing it yourself, which makes it hard to do 2 to 3 jobs a night. These are just questions I would have if I were looking into going to your school.
I remember starting out and finding it hard to get even one new job a day and that was with taking anything that would come our way. Granted that was 15 years ago with no formal training.
 
I gotta ask the mods one Question? Does this post belong in this section. isnt this selling and shouldnt it be moved to distributors section? i guess that was two questions.LOL

some very interesting debating????????? if you move it make sure you tail it. so those can still find it.

Thanks
 
I am new to this hood cleaning bit. I learned from a guy that used to run a hood cleaning company. He was kind enough to show me for a dinner a if I took him to my secret fishign hole. Man I am glad I did not spend $8000 dollars. I have a few questions.

Why is the price so high? Delco is only around $2000 What make you better? Not that you teach one guy to run it by himself but, I ask what do you teach him that is so special? This board is to share knowleged. Lets hear it.
 
Let's summarize the arguments put forth so far:

--It can't be done by 1 person.

Yes it can, ya'll have said as much.

--That it's not worth 8 grand.

Yes it is. We teach you an exclusive method using our exclusive line of chemicals to clean either 3 $200/ or 2 $300 jobs per day 5 days a week 50 weeks a year with a gross of 300 grand in 2 years using 1 person. How is this not worth it.

--Why not Delco?

Delco runs a fine school and I have nothing against them. We simply offer an alternative that no one else offers. If you add up all of your costs for 2 people to be trained, to take all of their tests, and join their clubs, the price is alot more than 2k. I have their price list here in my hands.

It has been brought to my attention to take this conversation else where.

So, thanks for all of the wonderful questions.

Rusty
www.hoodcleaningschool.com
acsbiz@dhdsi.com
 
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