Phil Ackland
KEC Expert
I'm Back
I reread this thread and would like to offer a few final comments:
Phil Ackland Cleaner's Certification (PAC) is no more than a set of values and principles embraced with education. Its purpose is to establish a Standard of Care for responsible exhaust cleaners that is acceptable to the AHJ and other involved parties (restaurant and insurance).
PAC does two important things:
1) In the case of a fire, it protects the cleaning company from liability.
We are trying to share our experience. Yes it is expensive experience -- the best usually is. It is learned, in part, through the painful trials of insurance claims. We want to help cleaners safeguard themselves from damaging claims. The methods and depth of training that we provide reflect this experience.
2) PAC provides the restaurant and fire inspection industries with a basis for confidence in their service provider. It also elevates this cleaning field.
PAC emphasizes that Crew Leader's must have the necessary skills to perform the entire cleaning and reporting in a consistent manner according to NFPA 96.
It was stated on this thread that we discussed PAC with other cleaners and their trade associations. This is true, as far as it goes; we have reached out for cleaner's opinions.
But more important to the overall process, we consulted the insurance and legal industry, the restaurant field, fire and building inspectors as well as other interest groups. This requirement, of Crew Leader responsibility, was a universal demand of these participants. The training, testing and protocol of PAC is, in part, a creation of these participants input. They too, are the stakeholders.
We are now communicating with all these stakeholders, that improvements to the reliability of this cleaning field are available. See the 2007 NFPA 96 Proposals that are now posted on their website.
PAC is a stable platform that cleaners can use to promote and protect their investment. Take the PAC Protocol to the insurance or restaurant industry and see what they say.
It is enviable that some in the cleaning field will not like the PAC level of training and certification. However as we continue to educate the fire, insurance and restaurant fields, these levels will become the accepted norm. It is simply the standard they want to see.
As far as our expecting everyone to become Phil Ackland Certified; that is fallacy. Any trade association that wants to accept these values and principles can do so. It is our preference to work with associations (all stakeholders). Working together will get the word out faster. But we will not compromise the principles of this certification (funny how that hangs some people up). The service provider cannot dictate what the customer will accept; we have been told, clearly that these are the standards restaurant and insurance want.
Fire Inspector and Investigator Seminars
Our unwillingness to allow non PA Certified exhaust cleaners to attend our Fire Inspectors seminars is obvious. Why would we support anyone not willing to step up to this level of accountability?
We offer this cleaner certification "Protocol" to the AHJ, for free. It elevates the image of the cleaning field and improves fire safety. Why would we do anything less? We owe cleaners who have made the PAC commitment; to tell the world that they take their responsibility seriously. Why would we support those who do not?
There is however one Phil Ackland seminar series that non PAC cleaners might attend. We are now presenting one day seminars on Fire Investigation -- based on the Fire Investigation of Commercial Kitchens Manual Contact us privately for details or see www.upyourstack.com
Lastly, we sell education. This education is elevating this cleaning field and improving fire safety.
We respect Freeness of Speech more that any of you know. Those of you who find our effort distasteful, can't figure out how to make money off of it, or feel that we don't have a right to make a living from providing this education are free to make your concern known. We are not asking for your blessing.
To those of you who have supported what we are doing -- Thank you.
I reread this thread and would like to offer a few final comments:
Phil Ackland Cleaner's Certification (PAC) is no more than a set of values and principles embraced with education. Its purpose is to establish a Standard of Care for responsible exhaust cleaners that is acceptable to the AHJ and other involved parties (restaurant and insurance).
PAC does two important things:
1) In the case of a fire, it protects the cleaning company from liability.
We are trying to share our experience. Yes it is expensive experience -- the best usually is. It is learned, in part, through the painful trials of insurance claims. We want to help cleaners safeguard themselves from damaging claims. The methods and depth of training that we provide reflect this experience.
2) PAC provides the restaurant and fire inspection industries with a basis for confidence in their service provider. It also elevates this cleaning field.
PAC emphasizes that Crew Leader's must have the necessary skills to perform the entire cleaning and reporting in a consistent manner according to NFPA 96.
It was stated on this thread that we discussed PAC with other cleaners and their trade associations. This is true, as far as it goes; we have reached out for cleaner's opinions.
But more important to the overall process, we consulted the insurance and legal industry, the restaurant field, fire and building inspectors as well as other interest groups. This requirement, of Crew Leader responsibility, was a universal demand of these participants. The training, testing and protocol of PAC is, in part, a creation of these participants input. They too, are the stakeholders.
We are now communicating with all these stakeholders, that improvements to the reliability of this cleaning field are available. See the 2007 NFPA 96 Proposals that are now posted on their website.
PAC is a stable platform that cleaners can use to promote and protect their investment. Take the PAC Protocol to the insurance or restaurant industry and see what they say.
It is enviable that some in the cleaning field will not like the PAC level of training and certification. However as we continue to educate the fire, insurance and restaurant fields, these levels will become the accepted norm. It is simply the standard they want to see.
As far as our expecting everyone to become Phil Ackland Certified; that is fallacy. Any trade association that wants to accept these values and principles can do so. It is our preference to work with associations (all stakeholders). Working together will get the word out faster. But we will not compromise the principles of this certification (funny how that hangs some people up). The service provider cannot dictate what the customer will accept; we have been told, clearly that these are the standards restaurant and insurance want.
Fire Inspector and Investigator Seminars
Our unwillingness to allow non PA Certified exhaust cleaners to attend our Fire Inspectors seminars is obvious. Why would we support anyone not willing to step up to this level of accountability?
We offer this cleaner certification "Protocol" to the AHJ, for free. It elevates the image of the cleaning field and improves fire safety. Why would we do anything less? We owe cleaners who have made the PAC commitment; to tell the world that they take their responsibility seriously. Why would we support those who do not?
There is however one Phil Ackland seminar series that non PAC cleaners might attend. We are now presenting one day seminars on Fire Investigation -- based on the Fire Investigation of Commercial Kitchens Manual Contact us privately for details or see www.upyourstack.com
Lastly, we sell education. This education is elevating this cleaning field and improving fire safety.
We respect Freeness of Speech more that any of you know. Those of you who find our effort distasteful, can't figure out how to make money off of it, or feel that we don't have a right to make a living from providing this education are free to make your concern known. We are not asking for your blessing.
To those of you who have supported what we are doing -- Thank you.