Truck washing help

Kory

Member
I have been doing this account for over a year and i still Im not getting the trucks as clean as I want. I lost two stores to fleetwash last week over price ($8) 16ft boxtruck. I dont want to loose any more! The problem I want to address first is the tail gate. When I wash it it looks great when wet nice and glossy when it dries there is a film. My competitor however does not have this problem when they get done that thing is glossy. I have provided pics. I have used newagains truck wash and the new stuff you guys have been talking about from Bob at Pressure Tek STW-75. I have also tried aluminum brightner before & after soap. I use a 8 gpm machine downstream soap and rince. If you dont want to share your secrets with everyone please PM me.
The first pic is theres the second is mine. I cant even get it that clean with wand washing.
 

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The biggest thing is are you brushing it? That will loosen up a lot of the grime that simply chemically washing will not.
Another option is two stepping, applying acid then a caustic soap, and then a rinse. If it is already clean, it will improve the looks a lot.
You also, depending on your area and how hard the water is, try Deionized water.
I would try brushing it thoroughly first, and a DI rinse.
 
TRUCK AND FLEET WASHING from Bob at http://www.pressuretek.com/

Truck and fleet washing can be a very steady and profitable venture allowing the Mobile Power Washer to have a steady income regardless of the season changes. Although many owner/operators are inclined to want your service, it is probably better to seek the truck fleets such as: Delivery Companies Steel Companies Leasing Companies Most of the fleets are interested a twice a month or weekly service which allows you to more easily work out a schedule. So how does one go about building a clientele? We’ll take it step by step.

AVOID THE FRONT DOOR The best way to locate potential customers is to take a drive during the evening hours or on the weekend. It is then that you will find the trucks parked. Not only does this give you an outlook of how many and how they are parked, but also allows you to scope the parking area for water recovery required. Another idea is, as you travel your daily route, pay attention to trucks you see on the road. Keep a small pad of paper in your vehicle to write down names of truck lines and phone numbers. A sizable “call list” can be made very quickly. Once you’ve located the fleets or made your call list, contact the company by phone or stop in. Try to get to the person from the warehouse door as that is usually where he is. Going through the frond door usually allows you to chat with a receptionist. Upon meeting with the person in charge, introduce yourself and your service. Ask him or her if they are presently using a washing service. If they are then they are already aware of the convenience so it is just a matter of if they are happy with the service. If they aren’t using a service explain what the service is, what you will do for them, the convenience of having the vehicles washed on a day when they are idle, and the cost savings compared to bringing the trucks to a wash rack and using their own employees. Always carry a copy of your insurance and references to present to the customer. Remember.........a truck or delivery vehicle creates over 1 million visual impressions a year. PRICING Although pricing will vary in different areas, the norm is usually as follows: Tractors: $6.00 to $10.00 Trailers: $10.00 to $18.00 Straight Trucks: $8.00 to $15.00 Don’t try to just cut someone else’s pricing. If you do it’s just a matter of time before someone cuts yours. A customer obtained by the offer of good service will be around much longer than a customer obtained with a discounted price. THE ART OF TRUCK WASHING What makes truck washing efficient is solely related to the chemicals and equipment used. GPM’s are more important than pressure. Usually 5 or more are needed to wash efficiently. The more GPM the more flow and therefore the more water that will hit the surface. Hot water is also important to help remove any grease or oil on the truck. An alkaline soap, usually with a ph of 13, works very well with little or no brushing. Applied through an injector on the pressure washer, soap the cab and wheels. The frame can usually be cleaned with hot water saving time and soap. After applying the soap rinse with clear high pressure, paying more attention to the windows, mirrors, bugs on the front of the truck. Very quickly you will get a “feel” for how much of the vehicle you soap at one time. Rinsing is much like spray painting.....pay attention to what you have sprayed....not what you are spraying. Focus on the area behind the fan of water this way you can see any potential striping. The front windshield especially should be rinsed a few times to avoid any soap film running from the roof. Washing a straight truck or trailer is the same except you have the back doors. Usually soaping the front cab or front of the trailer, the side, and back doors can be done at one time since the surfactants in the chemical keep the surface wet for a while. This of course can vary depending on the temperature. Again....you quickly get a feel for this.

Acid (a mixture of hydrofluoric, sulfuric, and surfactant) is used to brighten aluminum. It can be also used as the first chemical in a 2-step process. In this process, the acid is applied to the surface first and the alkaline is applied right over the acid. The reaction between the two causes the dirt and film to lift from the surface allowing for a quicker rinse. This process is used when the surface has an exceptional amount of road film or rust runs from the mirrors or rivets. If after you wash a vehicle you can still “write” on it with your finger....then a 2-step process is needed. Once 2-stepped it is usually easy to maintain with just an alkaline wash. Remember...you are selling a service...not a one time wash. OPTIONAL EQUIPMENT THAT MAKES LIFE EASIER A water tank is a very helpful tool. Some stops where they only have five or six trucks can be serviced more quickly by running off the tank. Your schedule can be arranged so as the next stop may have more trucks and you can hook up to a water source filling your tank while washing the trucks therefore leaving with another full tank. Most contractors use a 200 gallon up to a 500 gallon tank. A couple brushes and poles are a good idea to keep on hand. Every once in a while you will run into a truck that requires brushed. Usually a standard 6” and a 14” are good sizes to have. Keep a variety of wants on hand ranging from the standard wash lance to longer ones for those times when the air shields need a direct wash. These can either be purchased from your parts supplier or made with quarter inch pipe available at hardware stores. Water softeners are needed if you decide to wash car lots. Cars are usually rinsed with water only. Only the wheels are hit with soap if they have brake dust on them. Although the going rate for cars is usually $1 -2.00 each, they wash quickly and it is not uncommon for a lot to have a couple hundred cars. The water softeners are usually canisters that have replaceable cartridges. They can be leased through various water softener companies. The “deionized” water allows the vehicle to dry spot free. In conclusion remember....it has to be efficient. Discuss various options with your equipment supplier as far as type of equipment, layout of equipment in your truck and little “tricks of the trade”. You will find that your supplier very much wants you to be successful. After all....the more successful you are ....the more you will be requiring additional equipment.
 
Kory, try wiping it with a white rag or your finger on both, yours and theirs.

See if you are leaving anything behind and them also.

Does theirs feel like they left a wax on it? The wax will make a difference.

If you 2-step them, it will make a difference. Brushing also will make a difference in the appearance but on yours, it looks almost like if theirs has a fresh coat of paint.

Have you looked at all the trucks or just a few? Do they all look like this or is this the best out of the bunch?

I have heard nothing but bad things about them, but that tailgate does not look too bad for a bunch of lowballers.

Have you asked anyone you know to call them or go to them when they are working and just ask what they use and see if there are additives? Some of the guys might let the cat out of the bag, some will not, some don't know.
 
Kory, this might not have much to do with it but what do these trucks haul?

The soap might not be the right soap for what they are hauling if there is product residue on the truck.

What do the trucks look like when it is time to wash?

Are they just dirty, is it covered with product?

This might be worth looking into.

Try to get some pics of the before/after of what the other company is doing and compare it to yours. Theirs might not be getting as dirty or different dirt or product.
 
Just some more questions:

Have you ever been able to get them shiny?

Have you always had that film on them or only when you switched soaps?

Do you add wet wax to your rinse on the paint only?

It looks like the clear is gone from the paint but you are there so if you say it is a film, it might take another soap or cleaner to get it off.

When you are downstreaming the STW-75 with your 8gpm machine, it is soaping up good or just a little soap?

How much hose on your reels?

Which injector are you using?

Any problems downstreaming before like on house washes? Sometimes guys with the 8gpm machines have problems downstreaming with that flow.
 
Kory, try wiping it with a white rag or your finger on both, yours and theirs. I Have, the only way I can get it that shiney is by wipeing multiple times and then buffing with a dry cloth but the corners still dont come out great.
See if you are leaving anything behind and them also. Nothing left on theres

Does theirs feel like they left a wax on it? The wax will make a difference. No wax


If you 2-step them, it will make a difference. Brushing also will make a difference in the appearance but on yours, it looks almost like if theirs has a fresh coat of paint.

Have you looked at all the trucks or just a few? Do they all look like this or is this the best out of the bunch? From what I have seen both time where initial cleanings and all the trucks looked like this.

I have heard nothing but bad things about them, but that tailgate does not look too bad for a bunch of lowballers. The trucks looked great except the tires & rims

Have you asked anyone you know to call them or go to them when they are working and just ask what they use and see if there are additives? Some of the guys might let the cat out of the bag, some will not, some don't know.

I will post pics of the rims later
 
Kory, this might not have much to do with it but what do these trucks haul? Just furinture

The soap might not be the right soap for what they are hauling if there is product residue on the truck. Mainly Road Grime

What do the trucks look like when it is time to wash? Not bad over all they are done every 2 weeks It is mainly bugs, road film, bird crap.

Are they just dirty, is it covered with product? Just dirt & grime

This might be worth looking into.

Try to get some pics of the before/after of what the other company is doing and compare it to yours. Theirs might not be getting as dirty or different dirt or product.
Same trucks same company it just fleet wash knows something I dont
 
Just some more questions:

Have you ever been able to get them shiny? The lift gates NO not without spending about 10-15 detailing

Have you always had that film on them or only when you switched soaps? It has always been that way

Do you add wet wax to your rinse on the paint only? Twice a year I do

It looks like the clear is gone from the paint but you are there so if you say it is a film, it might take another soap or cleaner to get it off. Yeah when I rub my finger over it it comes off and I can see the shine.

When you are downstreaming the STW-75 with your 8gpm machine, it is soaping up good or just a little soap? It suds up good

How much hose on your reels? 50ft

Which injector are you using? General 5-8

Any problems downstreaming before like on house washes? Sometimes guys with the 8gpm machines have problems downstreaming with that flow. No I have not



I Mix 24oz of the STW-75 to a 5 gallon pale of water.

Thanks for your help guys. I am going to try a side by side test this week with different strenght brightners. Would downstreaming brightner cause it to be to weak?
 
Kory, it depends on the manufacturer of the brightener. I have seen some that say mix 7:1 and apply direct, I have seen some that were 25:1 and some 50:1. That is something you need to get with your supplier about.

This is really baffling. I wonder what they are using and how they do it.

I would definately spy on them or have a friend do it and get the info. You need to do what you have to in order to survive and feed your family.

I wish there was an easier way.

I wish I could help more.

Maybe Al or Biodude could help when they see this, they have a lot of experience in fleets.
 
Kory, Scott did bring up a good point, Do you brush them at all?

If not, give that a try. You might have to brush them each time or once a month depending on the grime. That should make a difference.

I would go and watch them and see what they are doing different, maybe it is the brushing.

How long are you letting the soap dwell before you rinse?
 
Kory, Scott did bring up a good point, Do you brush them at all? I have still have grime after but less tan when started
If not, give that a try. You might have to brush them each time or once a month depending on the grime. That should make a difference.

I would go and watch them and see what they are doing different, maybe it is the brushing.

How long are you letting the soap dwell before you rinse?
start at one end 16ft izuzu spray around go back to where started so 2 minutes or so I cant leave it on to long florida will have it dryed in no time.
 
I would try brushing them, and if it has been a really long time since they have been brushed you will probably end up going over it a couple times.

I don't always brush the trucks I was, it really all depends on how dirty they are when I get there. But they all need to be brushed sooner or later, to take off the layer of road grime.

I don't really care for the STW-75 to much when the brushing is needed, because as you said it dries in 2 mins. I have a higher foaming soap I use that is safe for surfaces just like STW-75 called KT-400 (www.rabbitwax.com) It gives you a bit more time of staying wet to brush the trucks. Yet still won't hurt anything when it dries.
 
am I wrong Scott but $8 a truck at 3 per location is not too good unless you are doing 15 to 20 locations a day by yourself. However I maybe missing the big picture here , can you expound a bit , I may need to regear if I see the light


The secret is that they are really really cheap. In order for them to make the profits at that level the need to make sure that they have equipment set up to get in and out, and a lot of locations that are in the same area. Also, they are making a lot of money on the super huge fleets that everyone covets, but no one wants to do at $9 a tractor and such.

This is a true story:
About 4 years ago, I had an account that was a national company. They gave a nationwide contract to Fleetwash, but since the Transportation manager was new, and did not want to rock the boat, he was forced to take them. He tried because my price was actually less then theirs. Fleetwash had the nerve to come in and say that there was no way I was making a profit at the price I was charging. The price they were giving was about triple what their published rate is. So, I have the unique distinction of being called a low baller by fleetwash. BTW, I was making about $200 an hour at that job, and my quality was far superior to Fleetwash.
 
Kory
If you are using the STW -75 you can allow it to dry on the trucks.It will not cause damage to paint of glass.Re-wetting will make the soap active again and facilitate brushing the areas that require it.


So, does it rinse clean after it dries without hitting every square inch?
 
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