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The Future of Kitchen Exhaust Cleaning

Phil Ackland

KEC Expert
For your consideration



The Future of Commercial Kitchen Exhaust Cleaning
By Phil Ackland

Over the next five years, the image of kitchen exhaust cleaning is going to change dramatically. What follows is just the beginning.
As most involved exhaust cleaners are aware, in 1998 the NFPA 96 adopted the standard that commercial exhaust systems be inspected and cleaned by trained, qualified and certified (TQC) companies or persons -- who are acceptable to the authority having jurisdiction. The authority having jurisdiction or AHJ includes plan examiners, building and field inspectors, mechanical inspectors, fire department officials and environmental health department officials.
In the 2004 NFPA 96 Standard, the definitions of what trained, qualified and certified mean were further refined and explained.
Certified: A formally stated recognition, and approval of an acceptable level of competency, acceptable to the AHJ.
Qualified: A competent and capable person or company that has met the requirements and training for a given field acceptable to the AHJ.
Trained: A person who has become proficient in performing a skill reliably and safely through instruction and practice/field experience acceptable to the AHJ.
With the responsibility of what is "Acceptable" squarely resting with the authority having jurisdiction; these AHJ officials are now searching for knowledge to fulfill their mandate.
In the fall of 2002, the first Inspecting Kitchen Exhaust Systems Seminar was offered. This seminar informs fire, building and insurance officials on how to inspect the installation, and maintenance of exhaust and suppression systems. It also promotes the need for exhaust cleaners to fulfill the three TQC requirements defined above.
This ISO 9001 Certified seminar is being recognized by governments at every level throughout the US and Canada. The Inspectors manual used in the seminars is referenced in the NFPA 96.
As a result of this seminar, fire departments are creating checklists and databases to systematically inspect restaurants. They are also developing public education programs for their local restaurants and cleaners. In the future if an exhaust system cannot be entirely cleaned, it must be reported, in writing. The Crew Leaders or Manager On Duty (MOD), not just owners, must have the knowledge to recognize and report serious non-compliant situations in the exhaust system. Often grease removal is limited to readily visible areas in and around the hood and filters by poorly trained duct cleaners. The plenum and ducts may go untouched.
Restaurant chains are also seeing the benefit of these inspection seminars, and the necessity of using trained and certified exhaust cleaners. The restaurant industry's expectation levels are becoming increasingly demanding.
For the first time, the Province of Alberta, Canada, has formally recognized the NFPA requirements for exhaust cleaners and the responsibility of those who inspect. A local group of exhaust cleaners, fire departments and the provincial code-making body have created a mechanism that will provide these requirements. An association was formed and recognized by the Province to administer these requirements. This is the first jurisdiction to reach this level of oversight; it will not be the last.
Finally and most powerfully, the Fire Investigation in Kitchen Systems Manual (to be published in the summer of 2005) will enlighten the insurance and legal professions. This manual documents the responsibilities of restaurants, installers and service-providers of fire suppression and exhaust systems. It details points for investigators and attorneys to look for, and questions to ask.
Over the next five years, accountability is going to become the key issue in servicing commercial kitchen systems. If a restaurant, installer or service-provider chooses to play fast-and-loose with fire safety, they can no longer avoid the consequences.
About the author: Phil Ackland has been in the commercial kitchen field for nearly 40 years. He is a member of the NFPA 96 Committee. He has written a number of books on the subjects of Installing, Inspecting and Servicing commercial kitchen exhaust systems (two are referenced in the 2004 NFPA#96). His company is ISO 2001 Certified. He offers training and certification to cleaners, Fire and Building Officials and the insurance profession. He assists fire investigators and attorney with kitchen system related insurance liability claims.
For more information visit www.philackland.com or contact Phil Ackland at
1-888-537-4878, or email phil@philackland.com.
 
wow that sounds great
 
I am glad I dont do KEC

Sounds to me like ole Phil has really set himself up for more business. Sounds to me like all of you KEC people might not have a choice but to sign up for one of Phil's classes...lol :eek:
 
In the future if an exhaust system cannot be entirely cleaned, it must be reported, in writing. The Crew Leaders or Manager On Duty (MOD), not just owners, must have the knowledge to recognize and report serious non-compliant situations in the exhaust system. Often grease removal is limited to readily visible areas in and around the hood and filters by poorly trained duct cleaners. The plenum and ducts may go untouched.

I have used a written report for years notifing of non accessable areas.What we need is someone making restaurant owners fix the problem not just acknowlege it...
 
Art is absolutely correct. I just don't understand why others cannot grasp the real problem. The last thing we need is a bunch of little chiefs running around writing and submitting reports. It would be well to talk to those who operate in Hawaii - if needed action is not taken there the authorities will then descend unannounced upon the place, ask the patrons to leave, and lock it up until work is satisfactorily accomplished. I intend to monitor the 'committee' suggestions this June in Las Vegas.

Richard
 
I'll pose a question for this bbs group.

If the insurance and fire communities didn't lean on restaurants to have their exhaust systems cleaned, how much less would these systems be cleaned? :confused:

It is ironic, but it is our litigious society that is actually creating a large degree of your employment.
 
Easy one. Don't know about Canada, but in most states (if not every state at this juncture) insurance carriers have no enforcement capability whatsoever. Couple that with the non-can laws in many states and you have exactly what one would expect, non-renewal of the entire book of business as a result of non-compliance of the few. Many, many commercial insurance carriers have backed off the entire class of business and now will not write it at all. It is a (legally) discriminatory business and they can do this. Makes it tough on the small operators, and enhances the 'chain' operations. Good for the big boys, bad for us little guys. The answer still seems to be precisely what Art pointed out.
 
I'm pretty much of the same opinion as RJ. I don't think that at this point in time the insurance carriers have that much pull in the way of getting the systems cleaned properly on a regular basis. There are too many companies that feel "If they can put the owner to sleep with the assumption that they are cleaning the whole system they can make some easy money." This is verbatim out of your exhaust cleaning manual. If there are companies out there putting the restaurant owners and mangers to sleep, then the insurance companies are in a coma. Here is a perfect example :

http://www.bryanexhaust.com/cleaning.html

The above system had been "cleaned" days earlier by a very reputable company in Southern California and the system was completey accessible by any interpretation of the word "accessible". I have more of these with pictures of the stickers to back it up.

I can't tell you how many times I have gone in to a restaurant and had a guy ask me "how much for just a sticker and an invoice that I can show my insurance company" or had a old customer call back after cancelling our service say that they needed our service again and could we just fax over an invoice for the service ahead of time.

I reallly really respect what you do Phil, but you have taken on this task without anyone asking you. I cant even begin to imagine what you have to go through to get it through to the firefighters and other AHJ's that this service NEEDS to be performed just as urgently as fire suppression service or even more. You are pounding on all of us, in some of your communications it even seems threatening, to get certified. But even if we get certified, who is going to police US?. I have a hard time policing my own guys. By putting your stamp of approval on a company by saying that they are certified by you is not enough.

If you really want to get tough and get the right companies under your name, you would tell them that in order to stay certified they would be subject to random inspections of their work by you or anyone in your organization and subject to the criticism of their peers. This would scare off the guys that just want to use your name to get more jobs and to fool AHJ's in to thinking that they do a good job just because they bear a certificate.

I am an IKECA member and a PWNA member and I am currently studying your manual (which is exceptional, I must say) to be come certified by you. But I have run in to too many instances in my life where book dick geeks have studied materials and passed tests and still not known how to actually do what was taught in the materials.

If our industry is going to move forward and lose the reputation that we have, it needs to start with the cleaner. There are plenty of companies out there that I am sure would love to join an organization that included only the best proven exhaust cleaners in the US, and would pay a good price to do it. I would be the first one in line to fill out an application.
 
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RJTravel said:
It would be well to talk to those who operate in Hawaii - if needed action is not taken there the authorities will then descend unannounced upon the place, ask the patrons to leave, and lock it up until work is satisfactorily accomplished.
Richard


Isn't what Phil is doing leading in this direction? The inspectors have the ability to shut a place down if it doesn't meet certain requirements, hood cleaning is one of them. The problem is the inspector not knowing what to look for. If they are trained to see the problem then they can react to it.
 
I worked for Safety kleen/Prism for 8 years.then I started on my own for the last 10 years.In 18 years I was only asked once if I was certified.ONCE!
It was about 2 months ago a customer said his fire insurance co. said he needed it done by someone certified.I told him I had 18 years expierience,and he said that should be good enough.I did the job,got paid,Done.
Being certified won't change a thing.The people that are not cleaning the systems properly know they aren't cleaning the whole system,they just don't care.They want to get paid and get to bed.I don't see how a few days in a class room(especially if it is forced at there expense and lost wages)is going to change there attitude.
The only thing mandatory certification will change is Phil's and Rusty's wallet size.
 
Matt

I cannot take exception with anything you have stated. Apathy rules the restaurant industry. Therefore, why shouldn't apathy rule the people that serve them?

The cover of the latest NFPA Journal tells of the fire in the highest skyscraper in Latin America. The sprinkler system wasn't properly inspected and the pipes weren't connected to water.

Apathy! (and greed, of course)

What I am trying to do is elevate exhaust cleaning into something to be proud of -- To be respected. The answer to "How?" is Education -- Education of the cleaner, the AHJ and others including the insurance industry.

Cleaners have a tough time getting the insurance companies to listen. But insurance is listening to me. I am presently advising two of the largest companies in America. My next book is directed squarely at them. The average fire case I work on is about 2 million -- even insurance companies recognize that as a serious chunk of change.

Of course it is a daunting (and pretty thankless) task, but that's what I have set out to do. Call me ______________! fill in the blank :)

You stated that no one has asked me to do this. That is really not true. You concluded your thread by lamenting that there needs to be a way to improve this field. You are not alone. There are a lot of guys that want this to be a respectable service. . I am coming to Las Vegas to work on building bridges to that end. While you are there ask Jim Roberts, Larry Caraway, Barney Besal and there are a lot more.

There are a lot of thing we could do if we worked together.
 
Im glad to see you left room in the guide for those of us with real in the field experience. I can understand training newbees but make shure you dont burn us veterans.
Thank you. Tim Cotter, COTTER CO.
 
B&R Fire Protection ... Highly Recommended By The State Fire Marshall's office of Mississippi.. This is what I was told by one of the largest Casino's in Vicksburg Mississippi.. Go Figure .. I also service fire equipment in the city of jackson and ridgeland also recommended by the fire inspector in both cities.. Certified Ansul and Pyro-Chem. Certified through the State Fire Marshall InspectorTraining course in Mississippi. HVAC and State General Contractor's License in Mississippi.

Vent Hood Cleanings ??? 15 years now ( Experience )

Insurance companies love that money..
I sort of think it's great ( certified hood cleaners in Mississippi ) This way all the little wal-mart pressure washer so called wanna be vent hood cleaners doing jobs for $ 50.00 with no insurance will get the f*** out of Mississippi and go clean hoods in the nevada dessert or something..

On the other hand you train someone for 2 weeks are so , they buy a pressure washer at wal-mart and burn down half the restaurants in the state because they don't know what there doing and then my damn insurance goes up..

So once again in Mississippi , after talking to the state fire marshall and the insurance commisioner the certification of hood cleaners is going to be a long way off.. Just 2 years ago we finally got the bill passed to have certified people inspect fire equipment and install fire systems.. Before that you would'nt believe all the jack leg crap I saw...
 
John I know what your saying. Some of the towns and Cities around here dont enforce much of anything. Its hit and miss, Some places are RED TAGED and have been for 3-4 years other places are not and some have Brand new UL 300 Wet Chemical systems.
Its slowly coming around. Now all I need is to be properly trained in fire supression.

Anyone know where I can aquire such training? For fire supression inspection and instalation.
Thanks Tim Cotter COTTER CO.
 
Certification will not matter just based on other industries that require certification. (Certification and licensing we will assume to be the same thing)

You must have a license to remodel homes yet EVERY year you hear the story in your area where someone got taken by an unlicensed contractor.Then the police run a sting to round up unlicensed contractors in the area, put them in jail for a night, give them a fine, and say Shame on you!

Car mechanics- same thing, CEO's of large corporations -(Tyco/Enron/etc..)
same thing. More specifically related to our profession- Fire supression. Even though my company only does hoods (for now) I consider the fire supression systems working properly far more important then the hood cleaning. The fire supression industry requires state licensing yet it is FULL of rag and taggers screwing the systems up. They aren't being stopped and there is no sign of them stopping.
Bottom line is that there are unethical, lying, cheating people out there who do whatever they want to get the buck. You would hope that certification and licensing would stop these people but it does not.

Whether hood cleaning becomes licensed or not it does not matter. The cheaters could care less as long as they can get paid. ENFORCEMENT is where these problems will be fixed. When someone realizes they will go to jail (for a long time) and/or lose everything they own for breaking the law then that fear of loss will keep them from doing the no-no's. But, if they think they can get away with it- then they'll do it! A little hint: Assume that is how your employees think!

In the meantime Phils work is noble but it will take more than certification or licensing to change the industry. Phil you said you want to elevate the exhaust cleaning industry to something to be proud of- but at what cost to me?

I elevate the exhaust cleaning industry every night my company goes out to work. (Look at my pics in the "Pics for kmjit" thread) More power to you if your work turns you a profit for what you have done- I have nothing against that, but I don't need to enlighten the world on how to properly clean a hood because I feel that is why I was put on the earth. So if you want our help we need to know where your at! I get PM's from people saying "don't trust that phil, he is a shady character, and I also get PM's saying Phil is a good guy helping this industry.

So, is what your doing going to help me, or is it going to help the industry? Do you do this because you feel its your life's mission or are you looking to get paid? Like I said earlier I have no problem if your creating something here that is going to give you a nice retirement, I would just like to know where your motivation stems from doing this.

By the way, you have my permission to use my photos if you would like. I would appreciate credit for them as you mentioned. Company name is Capital Steam Inc. and we cover all of northern CA.


P.S.- John B.

I don't want to speak for mtngoat but I will bet between the two of us we could come up with a nice little cash offer for you for a chance to fly and pick your brain on fire supression a little bit!
 
OK .. Hey I updated the vent hood page on our site..

The best way to learn about fire suppression is do like I did in 1989.
I ordered on from a company much like www.firedot.com
and then played with it until I figured out how it worked..
Certification is easy ( Heiser Logistics) Sales the Manual for protex ( similar to Pyro-Chem.. You can take the test for around $500.00 ( Open Book ) Then go to your fire marshall's office find out when they wre giving the test.. You need to get the test for fire extinguisher 9a and 10 a also 96 and then take a general contractors exam so you can pull your own permits for new construction...
Web Page Update

We installed 22 Fire Extinguishers and Wall Cabinets in a motel in Hattiesburg this weekend and also got the concrete cleaning.
We even Brought Lil Red to do the Job ..
The owner of the Motel was a little wierd about me taking photos but hey ... We got Paid....
 
Our Two Trailers At the Motel Hell

Not Much Sleep But I took These at Motel 6 in Hatties burg while working on the new Motel Across The Street ... Fire Equipment and Concrete Cleaning.. Made A Nice Chunck of Change This Weekend....... I am Certified.. at least thats what my Shrink Says!!!!
 

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Josh,
Not at all. The not-so-hidden agenda is obvious.

John,
How does your ladder stay balanced on top the truck cab?
 
Ladder Rack

The Ladders are on a One Sided Ladder Rack that is painted Brown the same color as the truck
 

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