The simple fact is that you put the wrong links in the system. K Fusible links & pneumatic tubing are both listed for the Amerex kitchen and industrial system. ML links are not listed for the Amerex Systems. You take a chance on the system firing when ML links are listed. And I do not know what it is to be out of the right fusible links. The 3 vans that do system work carry links, nozzles, seals, cartridges. In my Sprinter van I also have service manuals for the current systems, NFPA Standards, & Oregon Code books.But maybe that is why you need to carry such a large liability insurance. I have installed every thing except General, including Safety First. Each system has had experience w/poor design, such as RG old style heads, the rivet problem w/A+, Ansul Chemical, Kidde small ratchet teeth. I like the new Badger/RG head, easy to install, easy to service, but it is expensive. But Amerex is up front about the only 2 problems they have had w/their systems. You complain about Simplex-Grinnell, yet you support them by purchasing Pyro Chem?
You complain of your customers wanting only cheap service is no different than any place else. I have chosen to offer only the best in service and supplies. I am more expensive than most of my competitors, but am known for offering much better service. We have had customers call us and tell us they are not as concerned about price as they are about quality. We have had pepole wait as long as 6 months before we were able to service there equipment. You will always have those offering to be less expensive. When we lose an account over price, I just thank them for the past business and tell them if they have any questions, to call me. Most of the cheap outfits are not lisenced, bonded, or insured. We have had our name given as an example of a qualified 3rd party service provider by AHJ's. We have a local commercial building inspector ask us questions about fire suppression systems. We are asked to work as far as 400 miles from home because of the quality of our work.We are constantly attending any classes offered. Last week 2 of us drove 400+ miles to Seattle for a 3 day NICET II class for sprinkler service. After the class, we drove 5 hours to the next job. This year We have received an 8 hour classes in fire extinguisher service. The last time I kept track of our classes was in 2003. I attended 60 hours and my lead tech attended 45 hours of education.
We do not offer sprinkler installs, but do hoods, suppression systems, portables, alarm installs, limited appliance repair, water wash repair, emergency/exit light service, exhaust cleaning
When I am tempted to do the type of work you did on that Amerex System, I remember Randy. He & I were shift rounders together. He was junior to me, got laid off and went to Coos Bay. He made Captain, decided to return to the ranks when the City pulled the Captains out of the Union. He was a fine FireFighter, made the Portland Oregon list at one time. You can read about Randy at rfallenbrother.com. I have made the decesion not to have any of my work cause anyone go through his families heartbreak, nor do I ever want to wear that damned black band on my badge again.
You have apparantly made the decision to take the easy way.
Douglas Hicks
General Fire Equipment Co of Eastern Oregon, Inc
NFPA 0123425
NAFED Member and Certified through their national certification program
OR-FED founding board member
NFSA
Systems certified by Fire Protection Consultants
Amerex Distributor
25 years on the hose, Assistant Chief/Training Officer