Selling Restaurants, Pressure washing Sidewalks

Ron Musgraves

Exterior Restoration Specialist
Staff member
Selling Restaurants,

Always go when the General Managers in. what are the best times? After lunch- before lunch- or during lunch. These can be sold anytime and it’s not so much about the times then days. You rarely find them in on Mondays and Thursdays, I don’t have a clue to why this is but I can only assume they may want two days in a row and Sunday Monday might be a slow managing day. Thursdays are before the rush and after restock?
Hitting them at lunch, most of there names are now on the front doors. I love bothering them at lunch time. Try it and you will get a demo, asked them in the middle of a lunch rush if they have time for live demo of your service. Try it, you will be amazed at the one you set up or do on the spot. Keep in mind a good managner can walk away from his packed unit becaise he is good. A bad manager will ask you to come back at a later time. When he is not busy, but you will rarely be told no. Most people in a rush will respond and say yes.
When you get the demo its simple, just run your equipemnt and explain what you do. Remember to listen to what they want. If you get them to tell you how often they are doing it then you might ask the last time it was done before you demo.
Its crazy but often when you get done running the surface cleaner they are amazed at the difference and you never have to bash your competitors.
Throw a few extras on to sweeten the deal, go the extra step the first time and offer more.
Never discount price, it’s a mistake because they will always want the discount. I will do these free the first time for a lifetime agreement of cleaning. I will ad some more tips and tricks here.


I have sold more in the afternoon when the GM came on at 3 or 4
Early morings are great also when they come in at 5&7 am…..
Rarely have ever sign and agreement between 11 & 2pm



Watch this TIP



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Last edited:

Ron Musgraves

Exterior Restoration Specialist
Staff member
Where are they NOW!!!

I love documenting online, not to rub things in but for the most part the guys giving advice in this industry are gone. They do not exist or they are out of business, funny some even move towards giving sales advice when in fact they failed?

30 years of selling Bottled up inside ready to bust out
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
Here we go again
Selling Restaurants,

Always go when the General Managers in. what are the best times? After lunch- before lunch- or during lunch. These can be sold anytime and it’s not so much about the times then days. You rarely find them in on Mondays and Thursdays, I don’t have a clue to why this is but I can only assume they may want two days in a row and Sunday Monday might be a slow managing day. Thursdays are before the rush and after restock?
Hitting them at lunch, most of there names are now on the front doors. I love bothering them at lunch time. Try it and you will get a demo, asked them in the middle of a lunch rush if they have time for live demo of your service. Try it, you will be amazed at the one you set up or do on the spot. Keep in mind a good managner can walk away from his packed unit becaise he is good. A bad manager will ask you to come back at a later time. When he is not busy, but you will rarely be told no. Most people in a rush will respond and say yes.
When you get the demo its simple, just run your equipemnt and explain what you do. Remember to listen to what they want. If you get them to tell you how often they are doing it then you might ask the last time it was done before you demo.
Its crazy but often when you get done running the surface cleaner they are amazed at the difference and you never have to bash your competitors.
Throw a few extras on to sweeten the deal, go the extra step the first time and offer more.
Never discount price, it’s a mistake because they will always want the discount. I will do these free the first time for a lifetime agreement of cleaning. I will ad some more tips and tricks here.


I have sold more in the afternoon when the GM came on at 3 or 4
Early morings are great also when they come in at 5&7 am…..
Rarely have ever sign and agreement between 11 & 2pm
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
Why not direct your marketing so that they come looking for you? ;)

Managers don't like to be bugged during breakfast rush, or lunch rush. Usually after 2 is perfect.


Because I would be Broke, likely you will be to if you wait for business to come your way.
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
The TIME IS NOW!!!
Here's what happened with my sales guy (53 yrs old, top T*yota salesman in the state) trying to sell restaurant filter accounts in addition to others.

He started 8am to 12 - Lunch then 1-5

Soon he said "lots of people take lunch at 11" - now he's lost an hour

Next "8 is too early" - Lost another hour

Next, "nobody works till 5 anymore" - lost another hour.

Then "people are busy right after lunch" - another hour gone.



Pretty soon he's leaving at 9:30 (takes a little time to get ready to go)

Coming back for lunch and - picking sports picks - at 11:00 and taking lunch till 2:00 ("It's not polite to call during lunch")

Taking off at 2:30 ("it takes a little time to get prepared after lunch")

Coming back at 3:30 ("everbody's gone already")


2 1/2 hours work in a day. No wonder he sold $3000 in accounts by himself in a year an a half and only 18k with my help.

This is why the thoughts behind this thread is, in my opinion, are business killers. I mean they are all good and honest thoughts, but they allow too much room for procrastinating.



When I went with Ron selling Restaurants he got them when they were morning, afternoon and in between, even when jam packed. He stopped a manager right in the middle of carrying heavy boxes and hustling his butt off. The guy kindof reamed Ron and treated him like crap, but by 8pm that night he left a voice mail giving Ron the account!

I caught a business owner leaving the office at 8pm and he was impressed that I would stop at night like that and he gave us the account.

We've quit paying attention to time and it works. If I'm awake and so is the potential customer, that's the time to sell. Worrying about making the wrong first impression is not the way to grow a business.

That's just my experience. (for what it's worth):)
 

Alfredo Mejia

New member
Awesome advice ... very, very useful ... do you have any suggestions as to what do when you get told "Sorry. Our Corporate Office makes these calls". One place told me they only clean their places 'bout once a year ... but hey at least now they have my contact information so hopefully they'll consider me for next year.

Selling Restaurants,

Always go when the General Managers in. what are the best times? After lunch- before lunch- or during lunch. These can be sold anytime and it’s not so much about the times then days. You rarely find them in on Mondays and Thursdays, I don’t have a clue to why this is but I can only assume they may want two days in a row and Sunday Monday might be a slow managing day. Thursdays are before the rush and after restock?
Hitting them at lunch, most of there names are now on the front doors. I love bothering them at lunch time. Try it and you will get a demo, asked them in the middle of a lunch rush if they have time for live demo of your service. Try it, you will be amazed at the one you set up or do on the spot. Keep in mind a good managner can walk away from his packed unit becaise he is good. A bad manager will ask you to come back at a later time. When he is not busy, but you will rarely be told no. Most people in a rush will respond and say yes.
When you get the demo its simple, just run your equipemnt and explain what you do. Remember to listen to what they want. If you get them to tell you how often they are doing it then you might ask the last time it was done before you demo.
Its crazy but often when you get done running the surface cleaner they are amazed at the difference and you never have to bash your competitors.
Throw a few extras on to sweeten the deal, go the extra step the first time and offer more.
Never discount price, it’s a mistake because they will always want the discount. I will do these free the first time for a lifetime agreement of cleaning. I will ad some more tips and tricks here.


I have sold more in the afternoon when the GM came on at 3 or 4
Early morings are great also when they come in at 5&7 am…..
Rarely have ever sign and agreement between 11 & 2pm



DO not Hire a Sales Person YET
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
Who lying to you?
Awesome advice ... very, very useful ... do you have any suggestions as to what do when you get told "Sorry. Our Corporate Office makes these calls". One place told me they only clean their places 'bout once a year ... but hey at least now they have my contact information so hopefully they'll consider me for next year.
 

matchu420

New member
Good stuff Ron, doing demos is the key to any sale. I sold cars for several years and that was always the key for me...If I could get them behind the wheel I knew I pretty much had it in the bag...If you can get people to take mental ownership ( picturing themselves as a good manager with a clean store) half the battle is over with. If you can sell them then odds are (if they're good) they'll want to present the improvement to their higher ups if need be. It's a win win...you get the work and he looks good!
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
Selling Restaurants,

Always go when the General Managers in. what are the best times? After lunch- before lunch- or during lunch. These can be sold anytime and it’s not so much about the times then days. You rarely find them in on Mondays and Thursdays, I don’t have a clue to why this is but I can only assume they may want two days in a row and Sunday Monday might be a slow managing day. Thursdays are before the rush and after restock?
Hitting them at lunch, most of there names are now on the front doors. I love bothering them at lunch time. Try it and you will get a demo, asked them in the middle of a lunch rush if they have time for live demo of your service. Try it, you will be amazed at the one you set up or do on the spot. Keep in mind a good managner can walk away from his packed unit becaise he is good. A bad manager will ask you to come back at a later time. When he is not busy, but you will rarely be told no. Most people in a rush will respond and say yes.
When you get the demo its simple, just run your equipemnt and explain what you do. Remember to listen to what they want. If you get them to tell you how often they are doing it then you might ask the last time it was done before you demo.
Its crazy but often when you get done running the surface cleaner they are amazed at the difference and you never have to bash your competitors.
Throw a few extras on to sweeten the deal, go the extra step the first time and offer more.
Never discount price, it’s a mistake because they will always want the discount. I will do these free the first time for a lifetime agreement of cleaning. I will ad some more tips and tricks here.


I have sold more in the afternoon when the GM came on at 3 or 4
Early morings are great also when they come in at 5&7 am…..
Rarely have ever sign and agreement between 11 & 2pm



DO not Hire a Sales Person YET

I feel we need to talk more about this
 

Ron Musgraves

Exterior Restoration Specialist
Staff member
That all Depends
Ron, you have peaked my curiosity.

1. When you say you them free for a lifetime agreement, do you do the whole cleaning for free on the first service, or just demo?

2. What do you throw in for an add-on? That seems to be the same as discounting.

Thanks,

Kevin
 
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