Tim Mcculla
Tim McCulla
Anybody have script for prospecting people who call in for estimates?
Here are the questions I ask. Let me know what you would add to shake out the 'Tire Kickers'. Or better yet attach your 'script' to the thread.
1) What are you looking to have cleaned? House, deck, driveway, fence, sidewalk, skirt around pool,
2) is there an area that bothers you that I should pay close attention to? mildew around vent, cob webs by front door, streaks in gutters, etc.
3)I can look at the work ____. Would it be a problem if I looked at the property when you are not home.
4) all our estimates are in writting, what is the best way to get it to you - mail, fax, email?
5) When are you looking to have the work done? You would be surprised at the people who want it for a party on the weekend or the other end of the spectrum - "oh, in about six months when we put it on the market".
I'm going to have someone answering the phones so I would like them to be able to get as much info as possible, your input would help alot. Thanks, tim
PS I will post my 'scipt' that I write it with this feedback.
Here are the questions I ask. Let me know what you would add to shake out the 'Tire Kickers'. Or better yet attach your 'script' to the thread.
1) What are you looking to have cleaned? House, deck, driveway, fence, sidewalk, skirt around pool,
2) is there an area that bothers you that I should pay close attention to? mildew around vent, cob webs by front door, streaks in gutters, etc.
3)I can look at the work ____. Would it be a problem if I looked at the property when you are not home.
4) all our estimates are in writting, what is the best way to get it to you - mail, fax, email?
5) When are you looking to have the work done? You would be surprised at the people who want it for a party on the weekend or the other end of the spectrum - "oh, in about six months when we put it on the market".
I'm going to have someone answering the phones so I would like them to be able to get as much info as possible, your input would help alot. Thanks, tim
PS I will post my 'scipt' that I write it with this feedback.