I don't think it is all part timers. I am a part timer and have been for 8 years, I started out with a little cold water unit and worked until I could buy a big and better unit, and now have 2 rigs. Being a part timer doesn't make me a hack, I pay taxes and ins, LLC dues, org dues, I am not the cheapest washer in town and not the most expensive either, I found what worked for me and went with it. Maybe you should not be getting mad at the new guys everyone has to start somewhere, but look at yourself and see why you lost the account. I'm in the same boat as William, after I retire from the fire dept then I will be full time.