There is more information on the fire here:
http://www.firetactics.com/NEWS1.htm
Grant also posted a link earlier to the actual invoice from the previous cleaning
This invoice clearly shows that the duct (chimney) was not cleaned.
The US Government was set up with three separate branches, legislative, executive and judicial. If we follow the model that our forefathers laid down, and have helped us to grow in to greatest nation in the world, we can use it to improve our industry. We have a "legislative" branch in place (IKECA, Ackland, CHDCA, NFPA 96) as well as a "judicial" branch (AHJ's) but no executive branch to enforce the "laws" that have been written by our "legislative" bodies.
Nobody has been willing to take on this task in the past. I feel it is the most thankless job a hood cleaner can have, in essence we will be ratting out other members of our industry. The goal of the Grease Police is to have every kitchen exhaust system in the U.S. cleaned to bare metal, it's a lofty goal, but in order to achieve this we must either educate those who do not do it right and want to know how, or eliminate those who refuse to do it right, and don't care.
Any owner of a KEC company who is not having his crews take pictures of every single job they do, and either reviewing them himself, or having a trusted associate review them, is setting himself up to fail. If you don't think it can be done, call Don Pfleiderer from Enviromatic. This guy does over 6000 jobs per week and takes pictures of every job. The only grading system he has is pass or fail, if there is any grease in the system, it is a fail and you go back and do it right or hit the bricks.
Every start up is going to have flaws. We don't pretend to be perfect, but we are striving for perfection. If you have a true passion for your industry, whether it is KEC, house washing, roof cleaning, flatwork, then you too strive for perfection in every job that you perform, or you demand perfection in every job your employees perform. If you are simply in your business to make money, there is nothing wrong with that, as long as you are delivering industry standard services.