That makes everybody look bad!!!
As long as Managers, GM's, Property Managers, Property Owners keep letting these people do this kind of work, it will continue.
Education is a great thing for those that will listen, some will not listen as this is just for their beer money or habit money, not their real or full time job unfortunately as this kind of work would lose business for them so they would have to start doing better work or get out of the business.
I think that educating the people in charge of this and other types of damage might get them to listen and start asking questions of how the job will be done, what type of equipment, chemicals, experience, etc.....and hopefully ask for pictures or references of previous jobs to see if they can do the job without damaging the property and/or leaving it like this in the picture.
I wonder if the manager has seen this? They really should see this so they can have that company come back out and wash the residue or sealcoat the asphalt, depending on what the damage is, hard to tell in that picture if it is concrete residue, soap residue or the asphalt damaged by caustic degreaser.
Its caustic residue, the concrete they cleaned looks great. I’m sure there mix was way too strong.
I spoke with the manager on duty, gave him some pictures, and explained that these results were from using too much soap and probably a lack in experience and the company responsible should come out ASAP and rinse down the asphalt without hesitation. The goal of my conversation was to inform the manager, without dogging the company that cleaned it so they would be aware and make it right.
---Commercial properties sometimes go with the lowest bid. I loose commercial bids because I will not lower my prices- I’m not willing to cut corners that may affect the quality of the job. The properties that I do maintain understand that and we have great relationships.
You should go there with a rig and try to rinse the white stuff so you know for sure what you are telling the people there.
If it is caustic burn, it will not rinse away.
If it is just soap residue and will rinse then that is another thing.
If it is concrete sand/cream, it needs to be rinsed away.
You should always be sure of what you are talking about so it does not send the wrong message and also if you say it is one thing and it is not what you say, that makes you look bad. Example: If you tell them it is caustic burn and the guy that did the job goes and rinses everything away, it makes you look like you don't know what you are talking about. If you say it is soap residue and they go and try to rinse it and nothing moves, the manager is wondering who knows what they are talking about and then finds out by someone who knows what they are talking about that is it caustic burn then it makes both companies look bad.
Always be sure of what you are talking about before talking to the owner or manager, just to be safe.
Like your logo, obviously done by a pro who knows his stuff.
You should go there with a rig and try to rinse the white stuff so you know for sure what you are telling the people there.
If it is caustic burn, it will not rinse away.
If it is just soap residue and will rinse then that is another thing.
If it is concrete sand/cream, it needs to be rinsed away.
You should always be sure of what you are talking about so it does not send the wrong message and also if you say it is one thing and it is not what you say, that makes you look bad. Example: If you tell them it is caustic burn and the guy that did the job goes and rinses everything away, it makes you look like you don't know what you are talking about. If you say it is soap residue and they go and try to rinse it and nothing moves, the manager is wondering who knows what they are talking about and then finds out by someone who knows what they are talking about that is it caustic burn then it makes both companies look bad.
Always be sure of what you are talking about before talking to the owner or manager, just to be safe.
Like your logo, obviously done by a pro who knows his stuff.
It is handled by a national service company and subbed out to the lowest bidder. The manager doesn't have any say on anything that is done and corp will not listen to anything they say.
Locate the Contact for Hire, Send the Photos and get permission to Fix the problem.
How would you start a relation with someone otherwise? How will They know you even know what your talking about other than you take great Photos. Show them you can Fix and resolve this Issue, who would you call next time the guy who Fixed the problem or the guy who caused it?
Like your logo, obviously done by a pro who knows his stuff.