condo and townhome associations

Russ Spence

Russ Spence

Commercial Pressure Wash Expert
FYI!

Did you know? Home Owners Associations - In all condo or townhome projects in Alabama, the common areas (recreation areas, swimming pools, parking, open spaces, etc.) must be maintained and managed for the benefit of unit owners. To accomplish this, a homeowners' association is formed and dues are collected. Associations will have an elected board, but in new communities, the developer often has control of the association for a predetermined time.
 
HOA's are a bear to work with. There's always somebody's cousin or brother who can do it with a lowe's pressure washer.

BUT once you get in with them and in the budget they are usually pretty loyal.

I'm speaking from the other side of the fence having been on a few boards.
 
We are really trying to put some focus on these but they are really a mess in Arkansas. Im turning in an estimate today to a hoa pres. He called the other day and told me they were tired of waiting on the Pm to take care of it. This place is pretty dirty. Shouldve been done a year ago.

Weve done a couple of other estimates for hoa pms and its hard to follow up when I cant get ahold of them.......
 
apple said:
We are really trying to put some focus on these but they are really a mess in Arkansas. Im turning in an estimate today to a hoa pres. He called the other day and told me they were tired of waiting on the Pm to take care of it. This place is pretty dirty. Shouldve been done a year ago.

Weve done a couple of other estimates for hoa pms and its hard to follow up when I cant get ahold of them.......
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Just keep on'em Chris. They'll either buy or they'll die.

I have 4 estimates out for 1 pm right now since June and she never returned my monthly follow ups. Finally left a strange message for her one day last week and she called me back. She let me know Im still in the green and their still going through with it, just waiting to recoup some cash from earlier projects.
(that was all I wanted to know LOL)

Follow up is the most important thing. Keep doing that untill they tell you to screw off. Then follow up again.
 
Here's are some things that will sway board members:

1) try to present your services at a board meeting.
2) At the board meeting look professional
3) Shake hands and LISTEN to each of their concerns individually even if you have to stay a long time after the meeting. Sometimes you might only have a few minutes to present, but tell them you will wait outside to answer any of their questions after the meeting.
4) Show them savings of some sort (insurance, liability, etc.)

Here are some reasons I've seen contractors passed over by bod's:
1) Not answering calls promptly
2) Late for a board meeting
3) Showing up looking shabby
4) being a know it all and talking all the time
5) being unfriendly

I don't know how much this info will help, and each board has it's own "personality", but they all pretty much respond to the same things.
 
Out of all the complexes I have done I have only met with maybe 8- boards, almost always I just deal with the Managers

I always offer to meet with the HOA it very rarely happens. Some, few are self managed also. The few I have met with I usually sell them

But like tony said be prepared and look professional, it makes a diffirence to people

Managers, sometime the best way to deal with them is through email, they really are very busy people Pressure Washing is something they do maybe once a year and the rest of the time, they are dealing with a zillion things, just think of all they got to deal with, maintenance of all kind, finicials of all kinds and a hundreds, thousands of homeowners it thats the tough part, I dont think some managers make enough for what they have to deal with
 
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