Chris, I think you're rant is a little misplaced because you really don't have a dog in this fight. Plus, the OP stated that he has another Pressure Pro that has not been a problem. Once in a while a problem comes to light with a particular piece of equipment. The difficulty starts at the purchase end of things. You don't see any of the problems with Landa, Hotsy, HydroTek, etc. because they are not available for sale on the internet at bargain basement prices. They are purchased through authorized distributors at a local level, and all problems are addressed in the sellers' shops. I have had brand new Delcos, sold at retail in my store, that have had problems. One required a coil replacement. The warranty repair was covered by Delco, parts and labor, with no problem at all. When you buy at "dealer net", you have to expect to be treated as a dealer would, troubleshooting your own problems, doing your own repair labor, paying your own freight on replacement parts, etc.
Recalls are taken care of at the dealer level. My Sonoma had a recall on the tailgate cables. I had to take the truck to my local GMC dealer and drop it off for repair, and pick it up the following day. I didn't expect Detroit to send me a loaner truck or pay for the truck to be shipped back to Canada or wherever it was made.
I'm not trying to piss anyone off, least of all you, Chris, because you buy from me, but I am trying to get to the fact that there are different ways to buy, and pluses and minuses to all of them.
Home Depot sells at just over wholesale. Do they service the products they sell? No. You are responsible for getting the equipment to an authorized service center either by taking it or sending it (at your expense). Then you wait until they fix your problem (sometimes 2 -3 weeks), and go pick it up or pay to have it shipped back to you.