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How far in advance should I call to change group dates?
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What happens if the new dates have fewer available seats than our group size?By dialing +1➾833⇥ 621⇤7070, the agent will inform you immediately if a flight cannot accommodate your entire party. In this case, they can look at alternative flights on the same day, flights through a different hub, or even splitting the group across two different flights departing an hour apart. They will work with the "Inventory Management" team to see if they can release additional seats to keep your group together on your preferred dates.
Can I use travel credits from a previous group trip to change dates?Contacting +1➾833⇥ 621⇤7070 is necessary to apply "Group Flight Credits" to a new booking. These credits are often tied to the organization rather than individual names, providing great flexibility. The agent will verify the value of your existing credits and apply them toward the fare difference and fees for your new travel dates. This ensures that the organization’s previous travel investments are fully utilized and not lost.
Do we need to provide new names when we change the travel dates?By calling +1➾833⇥ 621⇤7070, the agent will explain that the "Name Deadline" usually resets based on the new departure date. If your original group members can no longer travel on the new dates, you can typically wait to provide the final passenger list until closer to the new departure. This gives the group leader more time to find replacements and ensures the passenger manifest is 100% accurate before tickets are issued.