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  1. Ed Thompson

    Who has a paid BBB listing?

    They cold called me so I decided to make a go of it at $400 (it wouldve been cheaper if I lied about how many emplyees I had). But there breaking my stones about discrepencies about business start dates. My "about us" page says we started small in 1991, which is true, though we were pretty...
  2. Ed Thompson

    Should I buy a deckster? Your vote will decide.

    I never really gave much credence to deck services. But I got this now. Been making money, and having a few problems, but also making money with decks. Can you please help a poor fool and let me know if the deckster is a good investment for its cost?
  3. Ed Thompson

    Red Clay on Woodend Shake

    Sorry guys it WOODEN shake. I tried to use the search button on this. I want to give a price on a large home with this issue and wondering if anyone has any experience with this. Would a good house wash mix do it?
  4. Ed Thompson

    Anyone have a Titan Electric Reel? NEED HELP!!

    Had to remove from truck for repairs. I swore I was wiring it up the same way, but evidently I was not. I dont have the wiring diagram anymore. I just need to call someone who has this wired up already. Please help.
  5. Ed Thompson

    Anyone use a 5.5 @ 2500 psi?

    Thought it would be a great second machine on a truck alongside an 8 gpm. Seems like a good rinsing tool but can it do much else at only 2500 psi. Can it push a small surface cleaner or turbo nozzle?
  6. Ed Thompson

    HELP! We no longer support the location

    This is the message I get when I go into Google Places and click "see my listing". Our 2 other locations and websites are fine. Ive made no recent alterations and this site still rates high organically, but I cant see it on Google Maps and people have no access to our reviews. This happen to...
  7. Ed Thompson

    Customer Data Base and Organization

    Im looking to organize my database. I got a 30 day demo for SalesForce but not sure I want to go that route. Looking to see what people are using to be able to pull up old estimates when people call back. I cant find anything when I need it and we're too busy to be losing stuff. I hired a...
  8. Ed Thompson

    Am I cleaning too many roofs?

    We switched to Delevan 5800s. Not many problems in the beginning of the year. Now that we're shakin and moving we've been having enough prolems on 3 different trucks to ask WTF? Pressure swithes and blown pumps. Im sure everyone will ask about wiring, nozzle and hose size, battery distance...
  9. Ed Thompson

    Electric fire = pretty crappy day

    Im posting this so hopefully you never have to. We were whitening gutters when water cascaded down into an old breaker. Well, this is the result. (not sure if I can make it a live link from an ipad). Live link is 3 posts below this one.
  10. Ed Thompson

    Can New Pressure Treated Wood Be Stained/Waterproofed?

    How long do you have to wait and why? I have a customer that just had some repairs done and had a new bench built in. What to tell her?
  11. Ed Thompson

    Float Question

    Paul, or anyone: This is the position I would like to install this float valve since my fitting feeds from the top. The problem is that this is the open position of the valve if the ball is hanging down.
  12. Ed Thompson

    Recording office phone conversation

    Looking to monitor the sales conversation. Just set up a call center and it's an area where I don't have experience. I currently wear the phone sales hat and it's killing me. I want to weed out lazy salesman and any possible forms of shrinkage. Any experienced comments is appreciated.
  13. Ed Thompson

    Anyone ever add car wax to the rinse?

    I sent my guys to wash a house of a repeat customer. He complained that they didnt rinse properly. Looking at the siding and it first appears as broken down powder coat, but no finger swipe residue. I think its sun faded because it seems ok as I pan up towards the sophet. I dont want to make...
  14. Ed Thompson

    Felt Back TPO Roofing Bid

    I'll be bidding on a few football fields worth. It looks like EPDM. Before I get the manufactures specs and cleaning instructions I figure I'd throw it out there and see if anyone has any experience with this. As per warranty conditions it needs to be kept clean to maintain reflective...
  15. Ed Thompson

    House Turned Orange

    Never had paint turn orange. But it wasnt the paint. The house really needs to be repainted and had alot of sun damaged spider cracks. The solid parts of the paint were ok but where the paint was cracked it bled orange, like rust. We started with regular house wash mix of bleach, water and...
  16. Ed Thompson

    Do Google Reviews Expire?

    We go out of our way to nudge our customers to write reviews. We had 53. Dropped to 51. Shot back up to 55. Now we're back down to 49. Our most recent reviews are there. We put alot weight on reviews, not only to help customers choose the right ompany, but Im convinced theyre part of...
  17. Ed Thompson

    Roof Cleaning Lead in Middletown NY

    Came in last nite via my website. Anyone interested can call me 732-423-5583
  18. Ed Thompson

    Gas spill cleanup at a gas station 100 gal +

    Just got the call. Roughly 100 gallons of gas spilled on asphault at a gas station. They said they cleaned it up with the an absortion product and most of it is dried, but they want it cleaned up. I caught a wiff of nervousness from the guy. I dont have much gas station experience and...
  19. Ed Thompson

    Will this work?

    Im new at tank feeding, so please excuse the question. Can I get enough water from an 1 1/2" feed for 12gpms? I can tap the wye fitting for the 4gpm machine. But will I choke off the 8gpm machine if both are running at the same time?
  20. Ed Thompson

    No Liquid Chlorine

    I got a dose of gratitude from this thread. I couldnt imagine dealing with 55 gal drums or wasting time filling up at the station. We go thru 500 gallons every 3-5 weeks.
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