Jim@Garagecleaning
banned
Ok, here's one for the books.....
A few years back, I received in the mail a check for $63,000 for a garage we did from a nation wide company. I entered it into the acct. program and cashed it the next day. 1 week later, I received another $63,000 check made out to us but had a different invoice number on it. An invoice that was not ours.
So I called then and said the the system must of made a duplicate check. The Acct Dept. Manager said " No we don't make mistakes like that... that check is yours. You must of made the mistake."
So I went downtown and spent 4 hours explaining it to 6 different managers ( 2 acct managers, 3 quality control officers and 1 dept head in person. They still refused to accept it was a duplicate.
I said " This is made out to our company yes, This is for a garage cleaning... yes. However we did not clean this garage twice. If you insist ONE MORE TIME, I will cash it with a clear conscience and receive the money as a bonus for a job well done."
5 hours later..... they took the money. Parking cost me $20 for being so..... Asked for reimbursement for the parking that day, I was declined.
What would you of done?
A few years back, I received in the mail a check for $63,000 for a garage we did from a nation wide company. I entered it into the acct. program and cashed it the next day. 1 week later, I received another $63,000 check made out to us but had a different invoice number on it. An invoice that was not ours.
So I called then and said the the system must of made a duplicate check. The Acct Dept. Manager said " No we don't make mistakes like that... that check is yours. You must of made the mistake."
So I went downtown and spent 4 hours explaining it to 6 different managers ( 2 acct managers, 3 quality control officers and 1 dept head in person. They still refused to accept it was a duplicate.
I said " This is made out to our company yes, This is for a garage cleaning... yes. However we did not clean this garage twice. If you insist ONE MORE TIME, I will cash it with a clear conscience and receive the money as a bonus for a job well done."
5 hours later..... they took the money. Parking cost me $20 for being so..... Asked for reimbursement for the parking that day, I was declined.
What would you of done?