Terms are covered on my proposal sheet. I do my best to give them the price right there. It gives you a chance to explain anything and sell your service.
I use a triplicate NCR form that I do quotes on. They are designed with check boxes for the different services that I may provide to the homeowner, I have three pages to the quote that I use as needed. Page one is for property cleaning, Page two is for wood or deck restoration and page three has the actual pricing and payment terms / deposit requirements with spact to write additional information as needed. Also on the back of the third page, I have my terms and conditions printed. Where the customer signs, It states "I have read and agree to the fees, terms and conditions.
I keep the pink copy for my records and the client keeps the yellow and returns the origonal to us with the deposit.
We do mostly residential roof cleaning.
But we have done commercial too.
Usually, on residential we go make a deal and do it.
Commercial usually wants a bid in writing, and so thats what we do.