The Industry of Pressure Washing

I copied and pasted it here

The industry of pressure washing or power washing has never been considered, by most, to be a serious profession. With typically low start up costs, many fly by night companies come and go leaving a bad taste in the mouth of many unsatisfied customers. It happens in all industries, but the pressure washing industry seems to attract almost anybody out of a job or sick of working for the man.

A couple hundred dollars and a trip to the local home improvement store to purchase a pressure washer, and they are in business. They hit the road running with the attitude that they are going to be the next millionaire. On a shoestring budget, they print up their own fliers to hang on telephone poles and go knocking door to door asking for work only to be let down by an enormous wave of no's.

To combat their lack of marketing and sales knowledge, many of these companies fall into the trap of offering a lower price than the competition, or low balling in a desperate attempt to get work. They offer ridiculously low prices and then have to take short cuts in order to make a profit. Many of them can't afford general liability insurance or workman's compensation insurance so they operate without it.

With their less than mediocre equipment and knowledge, they damage your property and give you a horrible service. Some of the horror stories my customers have told me about their past experiences with one of these types of companies are disturbing to say the least. From blowing out people's window screens to leaving wand marks all over their vinyl siding or scarring up their expensive decks to putting an inferior sealer on it.

I've heard it all and the scarier part is; what have these kinds of companies done to their property that they didn't see? Things like forcing water in behind the vinyl siding by using too much water pressure or using only water to clean the home, meaning the mold and mildew would return in a few months because it was never killed and because they did not apply a protective wax to prevent re-growth. I've heard of some unethical contractors cutting their customers deck stain 50% with mineral spirits to cut down own their costs.

Some even skip the important step of wood brightening or neutralizing during the wood restoration process. All this boils down to giving the pressure washing industry a bad image, which breeds more fly by night companies with the misconception that pressure washing is easy and that anybody can start up with a few dollars and do it. It also forces a lot of homeowners to result to doing their own pressure washing which can be dangerous and definitely painstaking.

The pressure washing industry, in my opinion, is in need of an organization or association that could require contractors to become licensed. Such an organization could set in place rules and guidelines and offer testing and membership opportunities. This would help homeowners in choosing only a reputable company that would meet these guidelines or that were licensed. There have been attempts by organizations in this industry in the past, but their focus has gone off course and contractors have turned their backs on them.

There is a ban of reputable pressure washing contractors, spread out all over the country that I believe are the future and possibly only hope of this industry. They network by internet, phone, informal meetings, conventions, and round tables during all times of the year. They provide free information to each other and to new contractors interested in pursuing a career in pressure washing.
Many have participated in what they call "labor for learning" where they invite a new, inexperienced contractor to come and work with them, and unselfishly show them the ropes in trade for some labor. This is a great concept because there is no better way to learn something than by hands on experience. Others have also given away free valuable information through formal and informal presentations at round table meetings, helping to shave years off of the learning curve of newer contractors.

Many also give away their knowledge by participating on message boards on the internet, helping others on a daily basis. They network together to hone their own skills and to teach others the correct methods and techniques that are involved in providing a quality pressure washing service.This is all in an attempt, by people who are passionate about what they do, to solidify the professionalism of the pressure washing industry in the eye of the public.
 
Good article Russ.
I went back to it though and clicked one of the sponsored links. a local competitor. His first picture on his slideshow shows him wanding a driveway with open toed sandals. Later, hitting the soffits with pressure, and lastly pressure washing a roof.
Classic example of what the guy was talking about in the article, except that he had quality equipment an pulled his trailer with a Hummer.
 
They are stating the facts! Its a shame so many have caused so much damage to other peoples property, but I am glad they are giving us (people on the boards) some credit for doing what we do on a professional level and always trying to learn. We all have alot to offer to each other in here! We are doing the right thing. We take what we know to help others, always trying to take ourselves and our companies to get to the next level in professionalism and new techniques. Lets keep doing what we are doing and WE WILL set the new standard for the industy!
 
That guy is from the company (WebFirstCreations) that designed Ken Fenners bbs, Barry Maddox's, Chris Chappell's and a lot of other guys sites.
 
I honestly dont feel another organization is the number one priority for the industry right now but I do feel that we could all come up with a licensing of some sort. Henry first brought it up the other day and so does this article , I feel that it is needed to professionalize the business and seperate the true pro's from the hacks.

I know there are hacks in every profession , look at the HVAC guys , yes I can work on a AC but if it burns down my home or yours who will pay ? You will pay, not even your insurance will pay if an unlicensed AC or Electrician ect..... does the work , there has to be a way for us as well. I guess we need to address the licensing issue , get it in place then work on the companies who insure power washers so may be we can get them to comply , if you are not licensed you can not be insured (hummmm maybe even get lower premiums)
 
it doesn't take much to get a charter to start a new organiztion. Russ could write a study guide, Out of the study guide he could pull out say, 50 test questions. And for a small fee he could send us certificates, Wolmans does it. and like Chris said from Apple roof stop sending videos and pic of how easy this is to do. every time someone starts a new thread there are 14 replies, from the loyal guys that logg in every day. there are 1400 views, not all of them are customers.Some or most of them are hacks that found a treasure map with the location of the gold, and will never attend a round meeting or even say hello. Logg on to PT State they dont even talk to new guys and they PM their tools and technical in - fo to each other. Ived looked at the used equipment here and there are about 2 guys a year that bail out because of health issues, or something else. There are about 100 that jump in. I think its about time for PWI to adjust fire. Thats an army thing. just my opinion. Oh by the way i called the state last year and ask about a license and she laughed and said you dont need one you only spray water.
 
I honestly dont feel another organization is the number one priority for the industry right now but I do feel that we could all come up with a licensing of some sort. Henry first brought it up the other day and so does this article , I feel that it is needed to professionalize the business and seperate the true pro's from the hacks.

I know there are hacks in every profession , look at the HVAC guys , yes I can work on a AC but if it burns down my home or yours who will pay ? You will pay, not even your insurance will pay if an unlicensed AC or Electrician ect..... does the work , there has to be a way for us as well. I guess we need to address the licensing issue , get it in place then work on the companies who insure power washers so may be we can get them to comply , if you are not licensed you can not be insured (hummmm maybe even get lower premiums)


You Got my vote!
 
there are 1400 views, not all of them are customers.Some or most of them are hacks that found a treasure map with the location of the gold, and will never attend a round meeting or even say hello.

It is not difficult to require guests here to register and at least make one (or 10) post before they can view any or all of the forums.
 
If nothing els licensing could make it easyer for us to justify our higher prices over the lowballers.
 
Russ you might be familiar with this,but alabama is trying to pass a law that will not allow contractors to become licensed without proof of insurance and either workmens comp or a signed waiver excluding the owner operators from needing it.

I was told of this by a painter who I do alot of work for.We were complaining about some parts of town people will pay for a professional and some parts of towns or cities only want the guys painting or cleaning for beer money.
 
I know a lot of guys just look at licensing as a way for the government to make money. But, at the same time it does set a standard that licensed contractors can use to seperate themselves from the hacks.

There are hundreds of guys starting business's every year, only a handful make it to the BBS's. Most of them don't bother to do any research at all before starting to blast away. I've been trying to get Maryland to require licensing for pressure washing for years but it hasn't happened yet. Maybe we should create a list of contractors or sign a petition or something. So far Maryland only requires a license for sealing decks.. Not pressure washing them with turbos..
 
I have seen alot of talk of this, and came to afew ideas. Just my opinions, so work with me here.

1. Make this forum to where only members can read this stuff! This should help protect us, then we will know who is reading this stuff! I am all for helping someone out, but people can read this stuff and take all our knowlege without us even knowing. Get PT State, and Grime Scene to do he same. This should keep out the hackers off our backs.

2. What if we created an exam for each topic for us to get a certificate? I will use roofs for an example. We get our roof expert to write up an exam and if we pass it we get a certificate, that will give us a title. (do you wanna auto mechanic or a ASE auto mechanic, aircraft mechanic, or a FAA certified A and P aircraft mechanic?) We could do the same for flat work, wood restoration, auto detailers, kitchen guys etc...... Its like Bears said "If nothing els licensing could make it easyer for us to justify our higher prices over the lowballers."

So we know how to set the standard with our profisionalism, but how do we protect ourselves? Education helps when you show and explain things to our customers. We need to protect ourselves , and set ourselves apart from the guys with the little 2gpm machines going door to door.


OK just some ideas please add to it if you all want.
 
Last edited:
Jeffrey, the PWNC is working on some ideas - maybe you'd like to get involved? Are you on the newsletter list?

Celeste
 
That was a very well written honest article. And yes, it is a little sad.
Beth
 
Back
Top