Somebody missed welding class

Look on the bright side.....The other machine was there to catch it. :D
 
That sucks, did you get it welded up yet? These burners are not built to withstand the road.
 
Forget the week, thats a week without work that no one should have to go thru. Who is the manufacturer that took food out of your familys' mouths? PM if you want.
 
it is pretty obvious, who the maker of the product is, you will see that same one with 10 different names on it but they are all manufactured by pressure pro. Not that it makes it bad, everyone gets something that was either made on Monday morning or Friday evening from time to time. It could have happened to any manufacturer
 
I am lost, what is wrong with it. I thought you always wanted a lasting impression with clients. That'll do it.
 
the problem is that when they have these problems and others which we have had, they dont do anything to improve them.

like most vendors, they just dont listen to the end users, these are the people out in the field that work with the products?
 
Really though, making it right is the most important thing,..as long as they fix their mistake. Unless they have a track record of poor workmanship it's not worth raggin' on the company. Stuff happens!!

Jeff

Problem is it should have been right the day you picked it up not down the road with wasted time and effort on your part.

the problem is that when they have these problems and others which we have had, they dont do anything to improve them.

like most vendors, they just dont listen to the end users, these are the people out in the field that work with the products?

This is a huge point. We do KEC work and the machines out there are just not made to be easy to service in an enclosed environment. ( Put the engine and burner exhaust on the same side) put all the fuel filler tubes on one side where you can get it. Put the sight glass on the pump where you can see it . If the oil drain is not convienent pplumb it with 1/4" pipre to an easy drain access.
Just simple things like think a product thrugh for the end user.
All machines with the exception of VHP units and other extreme specailty rigs are cook cutter off the shelf units.
 
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