Money for referrals?

[jdc491]

What do you guys offer for referrals? Lets say someone sends you a house wash, do you pay them? lets say 5-10%? Do you offer them money off their next service? Just curious to see what everyone else does on that situation.

 

[Vince Wood]

For commercial work I offer 10% cash, for residential it's normally a $20 Starbucks gift card.

 

[Johnson]

I gave up on that program years ago. My customers refuse to let me pay them for referrals. Their glad to send me the work because of the service we offer.

 

[waxman18324]

Our customers receive a gift card/coupon(equal to 5%) to a local restaurant that I do work for. The owner not only owns the restaurant and the hotel where it's located but 30 other properties. It's a win/win for all.

Hank

 

[Doug Rucker]

What do you guys offer for referrals? Lets say someone sends you a house wash, do you pay them? lets say 5-10%? Do you offer them money off their next service? Just curious to see what everyone else does on that situation.

I use to offer it but no longer do...now I just send something when I feel like I should.

 

[HighTide]

I offer existing clients a $20 discount on their next cleaning for referring business to us.

 

[innovativewash]

We have the girls in the office call and thank them personally.

 

[pdmcali]

We haven't used a reward system either. We do however leave extra business cards with most of our customers for them to pass out. Most ask us before we mention it to them. I always felt it benefited me to recommend other people when someone had a need for something even if it is a wash job I couldn't do within the time line that people ask for because we were backup. When someone refers you without a reward the job is sold before you ever give them the price.