As you can see from the video, Paul is a genuine and down-to-earth fellow. What I appreciate about him most is that he is far more than a pressure-washing equipment salesman. He has been "in-the-trenches" like the rest of us and knows what we're looking for. You can see that with the new equipment he and the boys are coming out with. My only regret from the show is that I didn't get to talk to him more, but that is understandable because it seemed like everyone wanted some of his time and he was spinning around like a tornado!