Awwwww Rusty you know we love ya, you are just preaching to the wrong people here.
We are all jaded from the trials and tribulations of this business, and the constant run around trying to get things done.
I have a duct that has not been cleaned out in 5 years, and it has taken two months now trying to get approval to install an access panel, and money is not the issue RED TAPE, RED TAPE, RED TAPE.
Still waiting on approval!!! I even offered to install it and delay payment until they get approval, but that didn't work either.
They would rather I just clean what I can and leave them alone for a while.