Just wanted to share my frustration..

FoxCPM

FoxCPM

New member
Long story short, I purchased a new PW unit on 18th last month. Along with it the total investment went around $14000. Everything else except the PW machine arrived in timely manner. I announced our customers for our new equipment and scheduled a few jobs, which later I had to reschedule or cancel. For some reason the freight company YRC, firstly shipped the pallet to California (where the dealer is) instead of Florida, then it just got lost... For the past week I've been on the phone with these people every day and all what I heard was: "sorry, our apologize". Of course "sorry" does not cover our daily losses and worst the huge embarrassment with our customers. We stand behind our reputation of consistent and quality service, but sadly not this time :(..

Beware of YRC!!!
 
Sorry to hear about that, that is a major screwup! Sounds like it was the shipper, not the carrier.

What about cancelling payment and ordering through a different vendor?

I get truck deliveries all the time for many years but have never heard of YRC.

I have always had good luck with R&L Carriers, they will call you to see if they can deliver a day early if they are ahead of schedule and will call to make sure that you are there before they arrive. Great company!
 
YRC Worldwide Inc. lost $257.4 million in the first quarter as the freight recession continues to weigh down performance. Not to mention all of their employees have taken almost a 20% paycut, and most of them have been cut down to 2 to 3 days a week, which in turn they don't get enough hrs in a week to get the full time benifits but are still being worked enough to where they cant draw unemployment!! Not to mention the thousands they laid off after the merge!!

This is probably the cause for all of the poor service....

Good ole unions!!
 
I had to wait a 3-4weeks for my hydro tek last month.....Then another week because the shipping company damaged the engine grill and front shield of the pressure washer. Its all good now!!!! $$$$$$
 
Wow, I did not know that info.

Poor Truck Drivers, without them the nation would probably stop.

Just hope the price of Diesel does not go through the roof like it did a short time ago, that would make it suck even more!
 
Christopher said:
Wow, I did not know that info.

Poor Truck Drivers, without them the nation would probably stop.

Just hope the price of Diesel does not go through the roof like it did a short time ago, that would make it suck even more!
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Alot of people dont realize that..
 
Christopher said:
Sorry to hear about that, that is a major screwup! Sounds like it was the shipper, not the carrier.

What about cancelling payment and ordering through a different vendor?

I get truck deliveries all the time for many years but have never heard of YRC.

I have always had good luck with R&L Carriers, they will call you to see if they can deliver a day early if they are ahead of schedule and will call to make sure that you are there before they arrive. Great company!
Click to expand...

+1 on R&L
 
kyfireman2004 said:
I had to wait a 3-4weeks for my hydro tek last month.....Then another week because the shipping company damaged the engine grill and front shield of the pressure washer. Its all good now!!!! $$$$$$
Click to expand...

3 guesses which freight company hauled it...:rolleyes:
 
FoxSweeping said:
The machine finally showed up today and I was able to pick it up at the late afternoon :). I just unpacked it and it looks good, just the lance came bend. No biggie.. Tomorrow I will hook up the battery and try it out. I will post some pics of the truck after I put everything together :).
IMG_1936.JPG


IMG_1937.JPG
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If you get rid of it send it my way!

It would work perfect for behind the top filter rail on the hoods:secret:
 
Did you look on the Manifest or Bill of Lading and see if it was the shipper or carrier that dropped the ball, that would be interesting to find out, helps to keep everyone honest.
 
That sure is a nice truck!

You could easily put another hot water skid on there, no problem.

Did you get float valves so the tank does not overflow? Might be a good idea in case you slow down or stop working and can't keep an eye on the tank.
 
Christopher said:
That sure is a nice truck!

You could easily put another hot water skid on there, no problem.

Did you get float valves so the tank does not overflow? Might be a good idea in case you slow down or stop working and can't keep an eye on the tank.
Click to expand...

I was thinking to add the Hudson valve to the long list with good stuff from Bob's site, but finally I decided to take it out for now. I want to put this truck and equipment in work ASAP, see how it goes and then I will start adding little things when needed.
I was trying to find some more info how the Hudson valve works. My concern is how much of the tank capacity, I will lose by putting a 1" Hudson valve?
I have read some good reviews on it, but also some aquarium guys complained of that valve getting stuck pretty often in open mode..
Where do you usually put a water filter? Before or after the tank?
 
Christopher said:
Did you look on the Manifest or Bill of Lading and see if it was the shipper or carrier that dropped the ball, that would be interesting to find out, helps to keep everyone honest.
Click to expand...

I have it in the truck, but I am sure it was all shippers fault. These guys just don't care. Anyways, I am happy that is here now :).
 
FoxSweeping said:
I was thinking to add the Hudson valve to the long list with good stuff from Bob's site, but finally I decided to take it out for now. I want to put this truck and equipment in work ASAP, see how it goes and then I will start adding little things when needed.
I was trying to find some more info how the Hudson valve works. My concern is how much of the tank capacity, I will lose by putting a 1" Hudson valve?
I have read some good reviews on it, but also some aquarium guys complained of that valve getting stuck pretty often in open mode..
Where do you usually put a water filter? Before or after the tank?
Click to expand...


I would get a filter before the tank like a screen filter, they sell them at Tractor Supply or othe places like that.

Reason is that it will catch trash before the Hudson valve so the Hudson valve does not get clogged with trash and stay open.

The water flows in through the top of the Hudson valve and there is a float there that will go up when the water level rises and it closes off the opening where the water is but if there is trash, grass, debris, etc... there then it will not close all the way and the water does not get closed off.

For the time until you do something, get a 3/4" pvc ball valve from Home Depot and install that there by the hose reel so you can block in the water if the tank is getting full and so you don't have to walk 100' or 200' to the water valve, you have one right there at the truck.

The Hudson valve will take up about 6" more or less so you will lose about that much from the top of the tank. If you have a large lid in the tank, you can install it there so when it is time to work on it, just unscrew the lid so you can get to it easily.

I installed mine with garden hose fittings so when it is time to clean the valve, I just unscrew the hose from the valve and not have to cut hose, deal with hose clamps, etc...
 
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