How to approach this Property Manager

C

Chris Tharpe

New member
I took these photos today and I am in the process of contacting this property manager. In the past i have tried several different ways of approaching them when they are recieving poor results. One time it ended quite badly and th Property Manager hung up on me saying there was no damage done to her center. I don;t want to come across as bashing my competition to this manager however after looking at the photos there is no way not to say something and pass these photos along.

This is just a few pics of the unprofessionalism in the current cleaner. I have no clue who did this and to be honest i really don't care. I also will post a photo of another cleaner i saw in town the other day. This person has no clue what a professional image is
 

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mobilewashpros said:
I took these photos today and I am in the process of contacting this property manager. In the past i have tried several different ways of approaching them when they are recieving poor results. One time it ended quite badly and th Property Manager hung up on me saying there was no damage done to her center. I don;t want to come across as bashing my competition to this manager however after looking at the photos there is no way not to say something and pass these photos along.

This is just a few pics of the unprofessionalism in the current cleaner. I have no clue who did this and to be honest i really don't care. I also will post a photo of another cleaner i saw in town the other day. This person has no clue what a professional image is[/quote
looks like the red tip all over #0 :eek::eek::confused:
Click to expand...
 
I am guessing he does fleetwashing however his truck said he does it all. I don't see a surface cleaner so he was not the guy that did the center above
 
I am by far a salesman, but my wife, the queen of marketing always reminds me not to use any negatives in my sales approach. In her words " Your property looks great!! but for the same if not a better price wouldn't you expect these results" She always sells with a positive start, not to mention she is way Hotter than me LOL. BTW shes not marketing for me, but by laws of nature she always gives me advice :)
 
I don't consider anyone that performs work like that as "competition". I would offer a free demonstration. Take before/after photo's and video.

I'm learning that most PM's never do quality inspections. If I was a PM, I'd appreciate the poor workmanship being brought to my attention.

I also agree with the statement above. I never say anything negative regarding the example of work previously performed. Actions speak louder than words. Please give me the opportunity to show you the Grime Busters (Mobile Wash Pros) difference.

Go get that contract.
 
That is a shame that they let that kind of work happen there, the PM probably is too busy to go there and inspect the work after it is done.
 
there is no maintence dept at this property. they don't even have anyone on the property during the day.

Talking to other property managers is an easy way to get information. Just let them talk about their competition.
 
Thats the way people down here clean.cold water PWr and a 0* tip. all the properties i approach look like this and they tell me they are happy!. how do you still land the deal after that?
 
I would like to hear feedback on this as well. Our centers look even worse and they all say they're happy and in a contract.
 
Steele said:
I don't consider anyone that performs work like that as "competition". I would offer a free demonstration. Take before/after photo's and video.

I'm learning that most PM's never do quality inspections. If I was a PM, I'd appreciate the poor workmanship being brought to my attention.


Go get that contract.
Click to expand...

Agreed. That is something I have really noticed. Most PM's and GM's do not inspect quality of work. So there lies the chance to prove yourself WITHOUT being negative.

Local bank here (37 locations) uses a PM company to sub out the PW'ing. True fact: the Window cleaning company that doubles as the PW co. has not cleaned the locations in over 6 months! But, they are still getting paid for doing it.
 
Steele said:
I don't consider anyone that performs work like that as "competition". I would offer a free demonstration. Take before/after photo's and video.

I'm learning that most PM's never do quality inspections. If I was a PM, I'd appreciate the poor workmanship being brought to my attention.


Go get that contract.
Click to expand...

Agreed. That is something I have really noticed. Most PM's and GM's do not inspect quality of work. So there lies the chance to prove yourself WITHOUT being negative.

Local bank here (37 locations) uses a PM company to sub out the PW'ing. True fact: the Window cleaning company that doubles as the PW co. has not cleaned the locations in over 6 months! But, they are still getting paid for doing it.
 
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