Looks like they could have possibly took the outer layer off......does te other bricks seem to have a finish on them,,,,like sand or some type of coloring?
Be careful dont want to be the one to get blamed for this,,,,,,,,,if the finish is gone from the brick the only way I would not to try to fix it would be to blend the difference look out of it....but still you will not be able to make it all look the same.