Great to hear stuff like this

jlpressure

JL Pressure Washing
Here's an email correspondence a manager sent me, the homeowner was emailing her about something else and mentioned us in her email. Like to see feed back like this. Its a job we did early last week. I have been trying to get work from this company and manager for over 2 years. I saw her and asked her again about 4 months ago and she gave us a shot.


HOMEOWNER - By the way, the company that pressure washed our units this time did a fantastic job. In the 4 years that I've lived in the community this was by far the best job. Have you gotten similar feedback and do you think you'll be able to use this company in the future?


PROPERTY MANGER - I agree and yes we will certainly be using this company in the future. I have heard from several homeowners what a great job they did and the board discussed it as well at our monthly board meeting last night. If you don’t mind I will be passing along your comments to the owner of J.L. Pressure Washing so he can let his staff know as well.

HOMEOWNER - By all means, please pass on my praise to J.L. Pressure Washing. Many times good work goes unrecognized and it shouldn't. Please let the owner know that I appreciated the professionalism of his/her staff when they cleaned my unit. The gentleman spraying the siding when I returned home from work asked me if he could spray my truck off in case any of the chemical overspray from the pressure washing got on it. I certainly appreciated that. Also, the gentleman spraying the back porch had taken the time to cover my patio furniture with plastic before spraying too which was great. They took their time to do a quality job and it shows. My siding is the cleanest it's been in 4 years!
 
Congratulations Jeff!

Shows you know what you are doing and shows that you care about the customers also.
 
Braggart...







jk, Jeff. Positive feedback from customers is always great!
 
Hey Jeff great job and tell your mother in-law that she needs to move to another condo you havent washed yet.
jk
 
Here's an email correspondence a manager sent me, the homeowner was emailing her about something else and mentioned us in her email. Like to see feed back like this. Its a job we did early last week. I have been trying to get work from this company and manager for over 2 years. I saw her and asked her again about 4 months ago and she gave us a shot.


HOMEOWNER - By the way, the company that pressure washed our units this time did a fantastic job. In the 4 years that I've lived in the community this was by far the best job. Have you gotten similar feedback and do you think you'll be able to use this company in the future?


PROPERTY MANGER - I agree and yes we will certainly be using this company in the future. I have heard from several homeowners what a great job they did and the board discussed it as well at our monthly board meeting last night. If you don’t mind I will be passing along your comments to the owner of J.L. Pressure Washing so he can let his staff know as well.

HOMEOWNER - By all means, please pass on my praise to J.L. Pressure Washing. Many times good work goes unrecognized and it shouldn't. Please let the owner know that I appreciated the professionalism of his/her staff when they cleaned my unit. The gentleman spraying the siding when I returned home from work asked me if he could spray my truck off in case any of the chemical overspray from the pressure washing got on it. I certainly appreciated that. Also, the gentleman spraying the back porch had taken the time to cover my patio furniture with plastic before spraying too which was great. They took their time to do a quality job and it shows. My siding is the cleanest it's been in 4 years!

You the man Jeff !!
 
:thumbup2: Jeff that is some fantastic feedback! You should definitely highlight that in your next newsletter. Way to go! Goes to show it's all in the details.
 
Back
Top