Anyone offer a guarantee for roof cleaning?

JDhomeservices

New member
I haven't been in the roof cleaning business long enough to see how long my jobs last, but I was wondering if any of you include a guarantee that it will stay clean for 2-3 years or something like that as a selling point, or maybe as an upsell? Is there anything I can add to make sure the clean lasts longer? Maybe a little TSP? Is it even okay to add TSP to Roof Snot? How long does a roof typically stay clean?

I talked to another local roof cleaner the other day, and he said he only charges about $375 for large tile roofs in gated communities. That includes washing with bleach and TSP, rinsing, and then washing and rinsing again. On top of that he guarantees it for 2-3 years. I don't know how I can compete with that price, but it would be nice to at least be able to offer the guarantee.
 

Christopher

Moderator
I would offer a 3 or 4 year guarantee on roof cleaning.

I have had roofs 5 and 6 years with no fungus back yet, the older roofs barely have anything on them.

I asked them if they would like some roof cleaning done but they said they would wait until it gets worse. Pay a little now or a lot later on, O Well.
 

palm beach

New member
Josh your in Florida. ..the mold grows on cars over here..sell them on maintenance. .every 6months to a year come back and spray a maintenance coat at a discounted rate...I like 6 months. ..gets you out there to possibly wash the driveway patio or windows or get the neighbor. Ive seen roofs I sprayed with 80% sh and heavy poundage of tsp and borax and surfactants with no rinse show signs of regrowth in one year. Depends on this neighbors. .exposure..if they maintain the rest of the house..trees ..white fly infestations. .lots of crap..that warranty better be iron clad. This maintenance programs work well in Florida. Somethins always getting dirty..I love it.
 

AC Lockyer

New member
Mallard Systems gave a 5 Year Warranty. All SoftWash Authorized companies give a 5 Year Spot-Free Warranty on roofs.

AC
 
I've known of a few companies that have offered a guarantee of their roof cleanings down here in Florida and then fall off the face of the earth when their roofs are dirty again after 2 years... Guess who has been cleaning their roofs now???
 

Doug Rucker

Roundtable Host 2009
I do not offer a guarantee as I am not in charge of the environment. Every house is different. Call me when you first see the black stains reappearing and we can clean it at a substantial savings over the first cleaning
 

JBurd

New member
I've found a 2 year guarentee is useful to offer when someone is trying to get me to do a partial cleaning, I'll say if you go for a full cleaning we'll give you a two year guarantee. And I explain that we can do that because if you clean the whole roof, it stays cleaner longer.
 

al9226

Member
No warranty or Service contract here. I can clean the roof as fast as I can spray a maintence coat so I don't offer it. I do see roofs I did 5 years ago that I cleaned that aren't dirty yet.
 

AC Lockyer

New member
What the difference in a 5 Year Warranty and a 5 Year Spot-Free Warranty? Just curious.

Nothing really. It is a warranty against spots or streaks or algae. We did courtesy treat "spots" no matter how far along they were in the warranty.

AC
 

Marcus

New member
Katy - Memorial Roof Cleaning & Power Washing offers a prorated 5 Year Spot-Free Warranty except in pooling water areas..
 

Christopher

Moderator
I gave warranties on roof cleaning, most never had stains come back within 4 to 6 years anyway.

I also had the option for extended warranties but I did not sell any.
 

Apple Roof Cleaning

Roof Cleaning Instructor
In my area (Tampa Florida), many are offering an exclusive Tail Light Warranty!
When the customer sees the Tail Lights leave their driveway, there goes their roof cleaning warranty!
 

Apple Roof Cleaning

Roof Cleaning Instructor
I don't see how its possible to warranty cleaning something????
Well, the "dirt" or discoloration on a roof is not dirt at all, it is a plant, actually a Cynobacteria, that is growing there.
It takes time for this plant to regrow, and that is how warranties are given.
The roof cleaner is counting on it taking longer for this plant to regrow then the warranty period.
But, the growth of this plant is effected by a lot of factors beyond the roof cleaners control, like moisture and rain.
 
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