Russ Spence What makes a Pro.....

A professional is a member of a vocation founded upon specialised educational training.

Bottom line is that I dont feel I know everything, I have moved to a more specialized area and I am trying to raise the standards for the field I represent. I learn everyday, I still have to ask for help in certain situations because I simply want to do the best job I can everytime , in every situation.

If I dont have the proper tools, I dont try to do it.

I dont put me first! I put the customer first.

I am not looking for a paycheck I am building a future for my family.

Is this all there is ? No Its the basics.

An example of a non professional person to me is someone with blinders on, that thinks they have all the answers and goes out and works thinking only of the here and now with no concern for the industry and what he is doing or who is being hurt.

I would never go to clean a hood (KEC) I have no idea how to do it properly and correctly, could I get it clean? Probably! But why would Ichance hurting me, my customers or my reputation?

A pro sticks to what he knows and does the right thing when no one is looking.

I have a million examples but the one thing that sticks out is this, a lot of guys buy professional uniforms, cards, fancy lettering, post cards and door hangers ect..... Does that make them a pro? Absolutly not! They go buy a nice rig, does that make you a pro? Absolutly not! A pro is someone who tries to raise standards and constantly improve and no I dont mean go do a job with the wrong equipment and do it anyway saying you are working to get better next time.

Business requires expense and time and knowledge, the biggest mistake in this industry is the guy with a Delavan pump and a tote tank in my oponion that rents a pressure washer when needed and tries to clean the world.
 
Russ Spence said:
A professional is a member of a vocation founded upon specialised educational training.


I would never go to clean a hood (KEC) I have no idea how to do it properly and correctly, could I get it clean? Probably! But why would Ichance hurting me, my customers or my reputation?

A pro sticks to what he knows and does the right thing when no one is looking.

I have a million examples but the one thing that sticks out is this, a lot of guys buy professional uniforms, cards, fancy lettering, post cards and door hangers ect..... Does that make them a pro? Absolutly not! They go buy a nice rig, does that make you a pro? Absolutly not! A pro is someone who tries to raise standards and constantly improve and no I dont mean go do a job with the wrong equipment and do it anyway saying you are working to get better next time.

Business requires expense and time and knowledge, the biggest mistake in this industry is the guy with a Delavan pump and a tote tank in my oponion that rents a pressure washer when needed and tries to clean the world.
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I see that Delavan type of guy all to often.

Well said !
 
Russ Spence said:
A pro sticks to what he knows and does the right thing when no one is looking.
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Outstanding!

I'd add this - a pro will do whatever it takes to do the job right - even if he miss-bids and only makes $1.00/hr.

A pro doesn't look for someone else to blame when things go wrong.

Sorry Russ, I had to jump in. This is a good thread!
 
Tony Shelton said:
Outstanding!

I'd add this - a pro will do whatever it takes to do the job right - even if he miss-bids and only makes $1.00/hr.

A pro doesn't look for someone else to blame when things go wrong.

Sorry Russ, I had to jump in. This is a good thread!
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I second all the above and all that Russ had to say.
 
The success of a true professional rests on the way in which its individual leaders demonstrate their ability, confidence, responsibility, honesty and respect, and all of these qualities comes from their reputation of an assurance of reliability.

This is all something that comes with time and growing knowlege. Like Russ said anyone can go out and buy equipment but that does not make you a pro. How many times have you heard the old saying "they have more money than brains" a Pro earns that name from his clients and his reputation as a person who can be relied on to do a job to it's completion without risk or harm to their properties.
 
I really can not think of anything to add.
 
I agree with a lot of what you guys say here.

If I don't know how to do a job, I will let them know, honesty is better than trying to explain how something got damaged or worse and then the truth coming out that you were clueless but still wanted the check.

I will tell them that I will learn how to do that job, get some practice and then be careful if they want me to do the job but I would recommend someone that knows how to do it and has experience before I attempt it if it is something that can go wrong badly quick.

Kind of like that Kenny Rogers Song where he says "Know when to walk away, know when to run." hahahahaha

I think that a pro is someone that never stops learning because there is always things you can learn if you open your eyes.
 
Tony Shelton said:
Outstanding!

I'd add this - a pro will do whatever it takes to do the job right - even if he miss-bids and only makes $1.00/hr.

A pro doesn't look for someone else to blame when things go wrong.

Sorry Russ, I had to jump in. This is a good thread!
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there has been many times I wished I was making $1.00 an hour. I have done many jobs that actually cost me money to do them after paying for labor,fuel,chemicals.
 
bears said:
there has been many times I wished I was making $1.00 an hour. I have done many jobs that actually cost me money to do them after paying for labor,fuel,chemicals.
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You are not alone.
 
The Cleaner said:
The success of a true professional rests on the way in which its individual leaders demonstrate their ability, confidence, responsibility, honesty and respect, and all of these qualities comes from their reputation of an assurance of reliability.

This is all something that comes with time and growing knowlege. Like Russ said anyone can go out and buy equipment but that does not make you a pro. How many times have you heard the old saying "they have more money than brains" a Pro earns that name from his clients and his reputation as a person who can be relied on to do a job to it's completion without risk or harm to their properties.
Click to expand...

I agree 100%!
 
Great thread and great imput from everyone......I have got to get me a type writer so I can be a pro also....lol I knew I was missing something that was keeping my status down!!!
Hope everyone has had a great week!!!!!
 
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